Export

Basic Download

When available, you can export data on various cards to a spreadsheet file on your computer.

Procedure
  1. Select the three-dot icon in the upper right corner of the card to view available actions.
  2. Select Export to generate a spreadsheet file.
  3. Depending on your browser settings, you will either be asked to specify a file name and Save the file to your computer, or the file will be downloaded to a folder on your computer.
  4. You can open the exported file in any application that supports spreadsheets.

Extended Download

The All Systems card under the Systems tab of the Systems & Provisioning dashboard offers an Extended Download feature, which enables you export comprehensive system information, including data that is not shown in the card, to a local Microsoft Excel Worksheet (XLSX) file.

Procedure
  1. From the sidebar, select Customer Dashboards > Systems & Provisioning > Systems tab > All Systems card.
  2. From the three-dot menu, select Extended Download.
  3. In the Extended Download dialog, select one of the following options from the drop-down list:
    1. General Information
      System ID, number, and name; customer and installation details; leading product; upgrade plans; technical information such as database or kernel; history including creation or last updated date; and more.
    2. Contacts
      Software recipient and technical contact information for each system
    3. Product Version
      Including type of product version (stand-alone, add-on)
    4. Usage Type
    5. License
      License material, type, and amount; hardware key; link to the license key and expiry date
    6. Case Statistics
      Number of open and closed cases for each system.
  4. Select Download.