Export

Basic Download

When available, you can export data on various cards to a spreadsheet file on your computer.

Procedure
  1. Select the three-dot icon in the upper right corner of the card to see several actions.
  2. Select Export to generate a spreadsheet file.
  3. Depending on your browser settings, you will either be asked to specify a name for the file and Save it to your computer, or the download to a folder on your computer will start automatically.
  4. You can open this file in a program that supports spreadsheets.

Extended Download

The All Systems card under the Systems tab of the Systems & Provisioning dashboard offers an Extended Download feature, which lets you export comprehensive system-related information, including content that is not shown in the card, to a local Microsoft Excel Worksheet (XLSX) file.

Procedure
  1. From the sidebar, select Customer Dashboards > Systems & Provisioning > Systems tab > All Systems card.
  2. From the 3-dot menu, select Extended Download.
  3. In the Extended Download dialog, select one of the following options from the drop-down:
    1. General Information
      System ID, number, and name; customer and installation details; leading product; upgrade plans; technical information like database or kernel; history including creation or last updated date; and more.
    2. Contacts
      Software recipient and technical contact information for each system
    3. Product Version
      Including type of the product version (stand-alone, add-on)
    4. Usage Type
    5. License
      License material, type, and amount; hardware key; link to license key; expiry date
    6. Case Statistics
      Number of open and closed cases for each system.
  4. Select Download.