How to request a CQC service?

Remote Services can be requested via the new Get Support application in SAP for Me (SAP Note 1296527).

When submitting your request, select 'Product' Continuous quality check & improvement services and in 'Product function' choose either:

  • Service request for a cloud solution
  • Service request for an on-premise solution

If you need assistance to submit your request, you may contact your local Customer Interaction Center (CIC)

Note: There are a few exceptions to the above general process (e.g. CQC for Process Adoption, CQC for Implementaion Gates, CQC for Transformation Assessment). Please always check the “How to request” section of the individual info sheets below.

Continuous quality check overview

Improvement services

The objective of the SAP modification justification check is to provide expert advice on how to avoid SAP source code modifications whenever possible by using SAP standard functionality or by taking advantage of the SAP enhancement framework.

Read info sheet

The custom code maintainability check evaluates the quality of your custom development project with regard to future upgradeability and maintainability.

Read info sheet

Additional services

The SAP Enterprise Support setup service works like a welcome session to familiarize you with the SAP Enterprise Support offerings that help you more effectively manage the software cycle.

Read info sheet

The SAP Customer Insight dashboard provides a holistic, customizable overview of SAP Solutions across support contracts and deployment types.

This reporting tool analyzes the history of your support data, product portfolio and renewals, support contracts, system landscape, cases and more. The customization and filter options enable you to create a self-service report tailored to your needs.

Stay updated by visiting SAP Community Blogs and Latest Updates, or see training videos.

The purpose of the SAP Cloud Services onboarding session is to familiarize you with an overview of key assets and tools to proactively manage your SAP Cloud implementation project(s).

Note: At the moment this session is available only for SAP Customer Experience and SAP Spend Management and Business Network. For other solutions, please visit the Onboarding Resource Center page.

*Access the Chinese version of continuous quality check & improvement services.