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Technical Assistance
Request technical support from SAP
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Non-Technical Assistance
Request non-technical support or provide feedback on SAP Support Portal site
Single Sign-On with SAP Passports
Access many SAP websites without having to enter your ID and password, while ensuring your data is still transferred securely.
SAP Passports are digital client certificates:
- Once you have authenticated on SAP for Me and applied for an SAP Passport, SAP Trust Center issues your SAP Passport. This is your digital passport and represents a connection between your access data for your local computer and your access data for SAP for Me.
- Now, when you access the SAP Support Portal, SAP for Me or select SAP websites, there is no need to enter your user ID and password.
SAP Trust Center
The SAP Trust Center is located in a highly-secure data center at SAP Headquarters in Walldorf, Germany. SAP for Me includes a Registration Authority, which check's the user's identity using the SAP for Me user data..
How it works: Users generate a key pair consisting of a public and a private key using functions native to their Internet browser. The public part of the key is transferred to the SAP Trust Center. Once the public key has been verified, the SAP Trust Center returns a signed certificate to the requester. This certificate is imported directly into the browser.