SAP Upgrade Weekend Support
The SAP Upgrade Weekend Support (UWS) is delivered remotely by two SAP support consultants. In line with your upgrade, migration and go-live project, SAP schedules SAP Upgrade Weekend Support to minimize risks during your upgrade, migration, go-live date, which generally falls on a weekend or holiday (duration of 60 consecutive hours). This service is delivered per SystemID/Installation. The two SAP Upgrade Weekend Support Consultants are on-duty for your project team. If an issue arises, the SAP UWS Support Consultants ensure that the message processing cycle begins.