This standardized approach guides you through initial steps of a successful cloud journey. It provides focused guidance on how to best start enablement and learning, allows you early insight into the system, and offers touch-points to track user enablement and adoption metrics.
These activities do not include implementation, review, or advisory services related to customer-specific customizations for which you may engage a service partner.
Embedded launch activities are available for selected solutions.
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Guided enablement
Gives direction to jump start your learning journey as part of the onboarding process. It focuses on your initial need to acquire a solid basis from which to deepen your knowledge.
****SAP Customer Data Cloud Embedded Launch Activities was retired in 2023. Existing customers that need assistance should contact the team at SAP_CX_Onboarding@sap.com.
Solution overview
Familiarize your team with the solution before the start of the project. Depending upon the solution, a demo system with sample data or navigation instructions with best-practices templates is provided.
These allow your team to get insights into functionality and review leading practices before starting a deployment project or within the first few weeks.
Adoption touchpoints
Delivers a remote service that offers a standardized best practice review of key settings in your SAP system to proactively identify areas for improvement and ensure adherence to SAP best practices.