Jumpstart your SAP S/4HANA cloud implementations with the implementation portal for SAP S4/HANA Cloud!
The implementation portal provides a brand-new implementation experience for SAP S/4HANA Cloud implementations. This new portal is cloud-based, all contact info is available, task based, with collaboration built-in, and great usability. Read the blog.
Are you at the beginning of your SAP S/4HANA journey? Then have a look at the SAP S/4HANA Adoption Starter Program. The SAP S/4HANA Adoption Starter is a fully remote program which enables you to create your personalized digital transformation plan 1.0 within 90 days leveraging SAP guidance and self-services.
SAP’s Award-Winning Schedule an Expert Adds 50+ New Product Areas
SAP has just made it easier to get technical help by adding over 50 new product areas for Schedule an Expert.
Book a live session with an engineer and discuss new or open incidents and technical issues – at time that fits your schedule – all at no additional cost.
The innovative service won a coveted STAR award from the Technology Services Industry Association (TSIA). Learn more...
SAP Launches Incident Solution Matching Driven by Artificial Intelligence Technology
New incident solution matching service takes SAP's customer support experience to the next level with enhanced AI technology.
Spend less time searching for answers. Use incident solution matching in SAP ONE Support Launchpad and recommendations will be compiled for you in one quick step, before you submit the incident – potentially saving you time and effort.
The new support channel Ask an Expert Peer (limited feature trial) got expanded and includes even more products. This channel lets you collaborate on your technical, product-related questions through one-on-one interactions with a qualified and approved expert outside of SAP. Try it out and submit your question today – at no additional cost.
SAP earned a coveted STAR Award for Best Practices in Support Services for Schedule an Expert from the Technology Services Industry Association (TSIA), while Next-Generation Support was a finalist for the Transformation of Support Services category.
Three Reasons to Use Schedule an Expert for Open Incidents: New Video Available!
Haven't tried Schedule an Expert for open incidents, yet? Then you're missing out. Get faster resolution and technical support for open, high priority incidents – at a time that is convenient for you. See our new video and learn more.