How to Subscribe to Cloud System Notifications

Watch and learn how you can remain informed about the availability and status of SAP Cloud Services, including planned and unplanned downtimes, as well as receive customer notifications and maintenance events that are most relevant to you. Super or Cloud Administrators can assign new subscriptions for any contact person within their organization. Learn about the following, and more:

• Access Cloud system Notification Subscriptions
• Subscribe to Cloud System Notifications for your SAP cloud products
• Customize and manage subscriptions to Cloud Availability Center notifications

SAP Enterprise Support Virtual Innovation Month - How to get the most of the SAP Enterprise Support portfolio

Every Thursday, throughout October, we will be offering virtual sessions for you on the latest news from SAP Enterprise Support.

SAP experts will be available to answer your questions live over the course of 12 sessions provided in English and French.   

Learn more and register by visiting the SAP Enterprise Support Innovation Month page.

Try out the new central entry point for Expert Chat and Schedule an Expert

The incident creation and management applications in SAP ONE Support Launchpad have been improved and provide a simplified and intuitive design with optimized features.

Since end of August 2020, the ‘Report an Incident' tile now provides you a central entry point for SAP support channels like traditional incident, Expert Chat and Schedule an Expert.

Learn more here.

SAP ALM Summit Latin America 2020

Accelerate your journey to the Intelligent Enterprise

September 15th to 17th

Join our Spanish Speaking Boutique SAP ALM Summit Colombia (Virtual Edition) for 3 consecutive days with a 4 hours session each day.

On September 15th the event kicks-off with a Keynote and the focus on how to support SAP S/4HANA Transformation Projects, covers the SAP Landscape Management & Operations topic and will give some more demos, tips and tricks as well as services specials until September 17th as last Day of the event.

In these 3 days, we will have customers and experts speaking and sharing their experiences and thoughts as well as lectures covering SAP Solution Manager, SAP Focused Run and SAP Cloud ALM.

Register Now

More Personalized Unified Support Experience and Simplified Problem Categorization

SAP's improved incident creation and incident management applications in the SAP ONE Support Launchpad provide you now with a simplified and intuitive design with optimized features.

Customers can now explore simplified categorization using ‘Product Functions' for an easier alternative to components, to get your incident to the correct SAP expert faster. 

Learn more on the SAP Community.

Global Customer COE & Support Info Day - Virtual Event on September 16, 2020

Join our virtual event and explore how the latest SAP technologies and services can accelerate your digital transformation and secure the continuous success of your business. 

Get special first-hand insights from SAP Experts and Customers and choose the best approach to stay ahead of the pack.

Participation is free of charge for all SAP customers. 

Read more and register here.