SAP Support Portal （日本語サイト）
ソリューション検索
Features
SAP Release & Maintenance Strategy Overview
Join this session on July 6, 2022 to get an overview of the SAP Release & Maintenance strategy for the different product families: SAP S/4HANA, SAP Business Suite and others.
SAP experts explain which commitments have been rolled out and where you can find this and other information.
As a basis, the information used has been rolled out on the SAP support portal (https://support.sap.com/en/release-upgrade-maintenance.html). A joint discussion rounds off the session.
People Side of an SAP Cloud COE
Businesses succeed when they have the knowledge and skills required to deliver exceptional results. With the move to the cloud, the mindset and the ways to manage fast-paced change become ever more important.
Your expertise with a Center of Expertise means we need your input to help us empower your people to meet those challenges.
Sharing your insights in this 10-minute survey will help shape our cloud COE and people skills to enable your workforce to manage frequent change and maximize performance.
With your valuable advice, we can write the roadmap for a more productive future.
SAP Incident Management – Step-by-step guidance through applications, tools and communication channels
We introduced many communication channels and various types of assistance to support you in the incident process.
- When do I use which offering?
- Which communication channel is recommended in which situation?
- Is there intelligent tool support for preliminary clarification of a problem?
- What can I do if open incidents/reports are progressing slowly?
Join this session on June 29, 2022 to get answers to the questions above and more.
The overview is rounded off by an update on the latest innovations and an outlook on further developments that should make your interaction with SAP Support easier.
Schedules for Maintenance Deliveries is moving to SAP for Me
Schedules for Support Package Stack and SAP BusinessObjects Maintenance Schedule will now be transitioning to SAP for Me (S-user required) over the next couple of months. To ensure a smooth transition, the Schedules for Maintenance Deliveries and SAP for Me are running in parallel.
Learn more in this blog.
Get the support you need to thrive as a supplier on SAP Business Network
Suppliers can access the Help Center to find video tutorials, support documentation, FAQs, and other resources covering a variety of topics, such as:
- Finding more business opportunities on SAP Business Network
- Managing your orders and sending invoices
- Participating in sourcing events
- Setting up digital catalogs for your customers
- Enhancing your business profile to highlight your company strengths
For more best practices content and discovering what's possible as a supplier on SAP Business Network, watch the replay videos from our latest Supplier Connection Live webinar.
Share Your Thoughts!
We'd really like to hear your first impressions of the support experience in SAP for Me, the future single-entry point for support.
Try it out today and share your thoughts via the Support Experience in SAP for Me survey.
Your feedback will be used to measure and continually improve our customer experience.
サポートを利用する
サポートへようこそ
ここでは、SAP の支援が必要なときにいつでも利用できる通信チャネル、次世代サポートツール、およびサポートリソースをご紹介します。
このショートビデオで、SAP の製品サポートグローバルリーダーを務めるモハメド・アジューズ (Mohammed Ajouz) から直接ご説明いたします。