Discover how SAP Green Ledger is redefining sustainability reporting by integrating financial and carbon accounting at the business transaction level with SAP S/4HANA Cloud.
Gain insights into how this ERP-centric approach ensures traceable and auditable carbon data while providing real-time environmental and financial impact analysis to enable smarter business decisions.
Discover the future of sustainable business by learning how SAP Green Ledger can drive compliance, innovation, and strategic decision-making.
Join us on December 17, 2024.
SAP Enterprise Support Day 2024 took place on November 13 and 14. A virtual event designed to provide insights and strategies to elevate your business transformation through SAP's comprehensive digital support experience.
Access all the materials and watch the replays.
SAP Enterprise Support Day 2024 - SAP Community blog
Join us at the Peppol International (PINT) enablement session with SAP Document and Reporting Compliance for Australia, New Zealand, and Singapore on December 4th, 2024.
Learn about the latest developments in electronic invoicing, including updates on Peppol International (PINT) for Australia, New Zealand, and Singapore, from the SAP team and our guest speaker from the Australian Taxation Office.
Speakers:
Adrian Gearing, Australian Taxation Office
Li, Eric, SAP (China) Co., Ltd.
The new SAP Services and Support eBook explains SAP's offerings in a clear, comprehensible way and addresses differences between the requirements of new customers and experienced users.
Focusing on ongoing development and support, it provides a great deal of relevant information:
SAP again sets the standard in customer support innovation, with SAP for Me recognized for its AI-powered features, personalized user experience, and seamless support services. Proud to be honored by the ASP!
Read more in the interview with Dr. Benjamin Blau, Chief Process & Information Officer and Head of Corporate Processes & Information Technology, and Stefan Steinle, EVP & Head of Customer Support
Embracing digital transformation? It's more than just tech upgrades. Success lies in reengineering your business model, optimizing systems, reinventing processes, and leveraging data. With tools like RISE with SAP, you can streamline cloud migration and drive innovation. Focus on collaboration, agile processes, and strategic tech integration to stay ahead and unlock new growth.
Read the latest blog by Thomas Saueressig, member of the Executive Board of SAP SE.
From its inception, SAP's Customer Support has stood out for its expanded role beyond bug fixes and issue resolutions. Daily tasks include solving tickets and resolving issues, all aimed at maximizing customer business value, securing investments, and optimizing SAP operations. We are a proactive business partner committed to helping customers achieve their goals.
Read the interview with Stefan Steinle.
Based on the conditions of the customer contracts for support, SAP has opted to adjust the maintenance fees for existing contracts for SAP Standard Support, SAP Enterprise Support, SAP Product Support for Large Enterprises based on the respective local Consumer Price Index (CPI).
With effect on January 1, 2025, SAP will adjust the annual fee for the SAP support agreements based on the local CPI rate but not more than a percentage increase of 5.0%.
The adjustment does not represent an increase in list prices for SAP support offerings.
Affected customers and partners will be notified in accordance with the respective locally agreed contractual stipulations.
Read the full statement in English or German.
SAP サポートへのログイン体験、SAP for Me、コミュニケーションチャネルやリアルタイムサポートツールの詳細、AI を活用したサービス、サポートリソースなど、SAP のサポートが必要な場合にいつでもご利用いただける情報をご確認いただけます。
SAP SE の EVP 兼カスタマーサポートおよびイノベーショングローバル責任者であるステファン・スタインル (Stefan Steinle) が、SAP カスタマーサポートをご説明するビデオをご覧ください。
SAP がベスト サポート ウェブサイト賞を受賞
SAP は再びカスタマーサポートの革新において基準を確立しました。「SAP for Me」は、AI を活用した機能、パーソナライズされたユーザー体験、シームレスなサポートサービスで認められ、ASPから表彰されました。