The guided procedure framework in SAP Focused Run provides an easy way to document and optionally automate reoccurring operational activities in guided procedures. These guided procedures help the user to execute reoccurring administrative activities or alert reaction procedures in a guided and reproducible way. In addition, it is possible to automate the activities inside guided procedures and to execute them automatically without or minimal manual involvement.
Guided procedures help to reduce TCO and improve IT operations quality through:
A guided procedure consists out of one or several steps. Each step has one or multiple activities. The following different activity types are supported:
The "Alert Management Guided Procedures" tile in Advanced Event & Alert Management is the central entry point to create, edit and run alert resolution procedures.
Under the view "Guided Procedure Catalog" you can see the guided procedures available for the single use cases.
For each of them you have the following options:
Guided procedure Reporting provides an overview how many guided procedures have been executed for the selected systems in the selected time frame, about their statuses and log messages.
By default, it shows the guided procedure instances that were executed in the last week for the selected system scope.
You have the following options: