Real User Monitoring - Details

Prerequisites

  • For monitoring SAP S/4HANA Cloud, there are no prerequisite steps to be done in SAP Cloud ALM, i.e if you start to push performance data as described below automatically an entry is created in the Landscape Management Service SAP Cloud ALM. 

  • For monitoring an ABAP system, there are also no prerequisite steps to be done in SAP Cloud ALM, i.e if you start to push performance data as described below, automatically an entry is created in the Landscape Management Service SAP Cloud ALM.

Setup

To setup Real User Monitoring please follow the monitoring setup guide and make sure 'Collect Performance' is flagged:

Housekeeping

The data is kept for 14 days, this setting can not be changed at the moment.

Customer Support

In case you encounter problems configuring or using SAP Cloud Application Lifecycle Management, please report an incident using one of the following components:

  • SV-CLM-OP – SAP Cloud Application Lifecycle Management for Operations Services
    • SV-CLM-OP-RUM - Real User Monitoring UI
    • SV-CLM-OP-PM – Performance Monitoring Service
    • SV-CLM-OP-LMS – Landscape Management Service
  • SV-CLM-INF – SAP Cloud Application Lifecycle Management Cross Topics
    • SV-CLM-INF-ONB - Onboarding and Decommissioning process
    • SV-CLM-INF-UAM - User Access Management