The Operations Automation service integrates with
SAP Build Process Automations Workflows and Automations , SAP Automation Pilot commands as well as 3rd party automations that are triggered from SAP Cloud ALM are named "Operation Flows" in SAP Cloud ALM.
These operation flows can be triggered from SAP Cloud ALM either manually or automatically based on an event, for example a specific alert.
For more details on prerequisites, setup, usage, and customer support, please check the Operations Automation - Setup & Configuration page.