SAP Integration Suite – Cloud Integration

Available Monitoring Content

The following monitoring content is available for SAP Integration Suite – Cloud Integration:

SAP Integration Suite MessagesMessagesMonitors status and performance of single messages send in SAP Integration Suite - Cloud Integration
Integration Artifact DeploymentsExceptionsMonitors for exceptions in IFlows that render them not operational, like e.g. mapping errors


Before you can start the setup in SAP Integration Suite - Cloud Integration you have to gather some information on your companies SAP Cloud Integration tenant.

Depending on your findings the setup will have to be performed in different ways.

The following video demonstrates how to find the necessary setup information for SAP Integration Suite - Cloud Integration

A textual step by step description for all setup steps is provided in the sections below the video.

Collect Setup Information

  • The video explains how to check your SAP Integration Suite Cloud Integration platform and the identity provider to choose the correct follow up video

Find your Operations Platform

Identify whether your SAP Integration Suite – Cloud Integration tenant runs on Neo or on Cloud Foundry. To do so please check the URL of your tenant:

  • URL of a Neo tenant looks like: https://<tenant Id>-tmn.hci.<landscape>
  • URL of a Cloud Foundry tenant looks like: https://<tenant Id>.<system id, e.g. it-cpi001>.cfapps.<landscape>

Find your ID Provider

Check if your tenant uses the SAP ID service or a custom Identity Provider (IdP). 

  • Go to the SAP BTP Cockpit → Access the subaccount used for SAP Cloud Integration → Security → Trust Configuration 
  • Check if a custom IdP is used. If there is only the "Default Identity Provider" you are using the SAP ID Service.

Connect SAP Integration Suite to SAP Cloud ALM

Please choose the portal page for the connection of SAP Integration Suite Cloud Integration to SAP Cloud ALM depending on the operations platform your tenant runs on.

Setup Integration & Exception Monitoring

Activate Monitoring (Standard)

In SAP Cloud ALM you can easily activate the standard monitoring content without any additional setup effort. 

  1. Open the Integration & Exception Monitoring application from the launchpad
  2. Open the scope selection via the target icon in the upper right corner
  3. Change the drop-down for Display Service to "All"
  4. Make sure to select your cloud service in the scope
  5. Click the rack-wheel icon in the upper right corner to access the configuration
  6. Expand the Configuration panel
  7. Change the toggle button next to the cloud service from OFF to ON

Adjust Monitoring and Alerting (Expert)

You can change which parts of the standard content are activated for each cloud service, activate and deactivate alerts or create own alerts with specific filters. 

  1. In the configuration panel, click on the name of the cloud service
  2. The "Configuration of Services" screen opens
  3. In the "Configuration for Services" screen, click the > button at the end of the line for the cloud service you want to change

Adjust Monitoring Categories

  1. Use the toggle button in the column Active to turn a monitoring category ON or OFF

Adjust Alerting

  1. Use the toggle button in the column Active to turn a standard alert ON or OFF
  2. Press the > button at the end of the line to access the detail setup for an existing alert or use the + button to create a new alert
  3. Adjust the display name if desired
  4. Expand the Filter Configuration tray
  5. Enter a filter name
  6. Select the filter category
  7. Maintain the available filter fields (see details below)

Available Alerts for SAP Integration Suite – Cloud Integration

  • Erroneous CPI Message Detected: Creates an alert for each failed message in SAP CPI
  • Erroneous CPI Messages Detected: Creates an alert if one or more failed messages on SAP CPI were detected since the last data collection
  • Erroneous Integration Artifact: Creates an alert for an artifact deployment in error state
  • Erroneous Integration Artifact Stateful Alert Notification: Creates an alert for an artifact deployment alert notification

Available Filter Fields for SAP Integration Suite – Cloud Integration

SAP Integration Suite Messages

You can choose one or more filter fields to restrict the messages for which an alert will be created.

  • Integration Artifact Name: Name of the IFlow sending the message
  • Status Detail: Filter on the detailed error message
  • Status: Last status of the message, use input help to select the desired filter value
  • Status Group: Status group of the message status, use input help to select the desired filter value
  • Direction: INBOUND or OUTBOUND
Integration Artifact Deployments
  • Artifact Name: Name of the Integration Artifact
  • Artifact ID: ID of the Integration Artifact
  • Status: Status of the artifact

Integration Artifact Deployments data collection in the Neo environment

Please note, that currently the data collection for the category Integration Artifact Deployments in the Neo environment is not functional. We work to address this issue as soon as possible.

The collection of SAP Integration Suite Messages is not effected by this issue.