Business Process Monitoring - Setup of SAP SuccessFactors


To configure the integration of SAP SuccessFactors into the Business Process Monitoring app in SAP Cloud ALM, you need to fulfill the following prerequisites

  • A user* in SAP SuccessFactors for the OData integration
  • SAP SuccessFactors service has been successfully added to the SAP Cloud ALM Landscape Management


You can create the HTTP endpoint in the Landscape Management app by following these steps:

  1. Open the Landscape Management application from the launchpad.
  2. Select your SAP SuccessFactors service of Service Type SAP SuccessFactors HXM Suite.
  3. Choose the Name of the Cloud Service.
  4. Open the Properties tab and note down the data center name.**
  5. On the tab Endpoints, choose the Add button to create a new endpoint.
  6. Enter a description, e.g. Endpoint for Business Process Monitoring.
  7. Choose the use case Business Process Monitoring.
  8. Adjust the root URL: Enter the production system API URL for your data center. You can find the URL in SAP Note 2215682 - SuccessFactors API URLs for different data centers.
  9. Select the authentication method BASIC and enter the following parameters:
    • User: <user>@<companyID>
    • Password: The password for the user
    • For detailed information on the required user, see SAP Note 2613670 OData Reference Guide
  10. Choose Save.
  11.  After the successful activation, the data collection will start, and the SAP SuccessFactors tenant will appear in the Configuration pane in the Business Process Monitoring application. 


* Check the following table for the required permission per oData entity:

OData EntityPermission
ApplicationoData API Application Export

Job Requisition

oData API Job Requisition Export


oData API Candidate Export

Job OfferoData API Job Offer Export
Offer LetteroData API Offer Letter Export


  1. Log on with user management permission / Log on with a user that has the required authorizations to manage users
  2.  Search: “Manage Permission Roles”
  3. Go to the user role used for business process monitoring and choose Take Action / Edit
  4. Choose Permission
  5. Choose Recruiting Permissions
  6. Select the required oData entities
  7. Choose Done.
  8. Save your changes.

** If the data center is not available or you don't know it, please refer to the HXM Cloud Operations Portal -> Reference URLs -> BizX Production URLs.