Contact Us
How you can contact us:

Business Process Monitoring - Setup of SAP SuccessFactors


To configure the integration of SAP SuccessFactors into the Business Process Monitoring app in SAP Cloud ALM, you need to fulfill the following prerequisites

  • A user in SAP SuccessFactors for the OData integration
    • Further information on the required user settings and authorizations can be found here
  • SAP SuccessFactors service has been successfully added to the SAP Cloud ALM Landscape Management

Setup Steps in SAP Cloud ALM

You can create the HTTP endpoint in the Landscape Management app by following these steps:

  1. Open the Landscape Management application from the launchpad.
  2. Select your SAP SuccessFactors service of Service Type SAP SuccessFactors HXM Suite.
  3. Choose the Name of the Cloud Service.
  4. Open the Properties tab and note down the data center name*
    • To find the data center your tenant is located in please follow SAP Note 2776694 - How can SuccessFactors end users find the datacenter where the instance is located
  5. On the tab Endpoints, choose the Add button to create a new endpoint.
  6. Enter a description, e.g. Endpoint for Business Process Monitoring.
  7. Choose the use case Business Process Monitoring.
  8. Adjust the root URL: Enter the production system API URL for your data center
    • You can find the URL in SAP Note 2215682 - SuccessFactors API URLs for different data centers.
  9. Select the authentication method BASIC and enter the following parameters:
    • User: <user>@<companyID>
    • Password: The password for the user
    • For detailed information on the required user, see SAP Note 2613670 OData Reference Guide
  10. Choose Save.
  11.  After the successful activation, the data collection will start, and the SAP SuccessFactors tenant will appear in the Configuration pane in the Business Process Monitoring application. 

* If the data center is not available or you don't know it, please refer to the HXM Cloud Operations Portal -> Reference URLs -> BizX Production URLs.

Setup Video

Set Up Business Process Monitoring for SAP SuccessFactors

  • Prerequisites for this video:
    • Create an SFAPI user in SAP SuccessFactors as described here
    • You need a user with the role "Business Process Monitoring Administrator" in SAP Cloud ALM