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Non-Technical Assistance
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Technical Assistance
Request product support from SAP
Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
To collect data from SAP SuccessFactors for Business Process Monitoring or Exception Monitoring an endpoint needs to be created in SAP Cloud ALM.
To create this endpoint a user is needed in SAP SuccessFactors. It is recommended to create a dedicated user in SAP SuccessFactors (e.g. SFAPI) for this purpose instead of using a personal or an admin user.
To avoid that the password for the user expires, please create a login exception for the SFAPI user.
For more information refer to SAP note 2161909 - How to enable SFAPI in SuccessFactors
To assign the required permissions to the SFAPI user please first create a new permission group and add your SFAPI user to the group:
Then create a new permission role:
The following permissions need to be assigned to the SFAPI user independent of the use case it will be used for:
The following permissions are required for the Integration & Exception Monitoring user case:
The following permissions are required for the Business Process Monitoring user case:
View permissions for the following MDF objects: