To collect data from SAP SuccessFactors for Business Process Monitoring or Exception Monitoring an endpoint needs to be created in SAP Cloud ALM.
To create this endpoint a user is needed in SAP SuccessFactors. It is recommended to create a dedicated user in SAP SuccessFactors (e.g. SFAPI) for this purpose instead of using a personal or an admin user.
After the SFAPI user is created in SAP SuccessFactors you have to log on to SAP SuccessFactors with this user once to set a productive password.
To avoid that the password for the user expires, please create a login exception for the SFAPI user.
For more information refer to SAP note 2161909 - How to enable SFAPI in SuccessFactors
To assign the required permissions to the SFAPI user please first create a new permission group and add your SFAPI user to the group:
Then create a new permission role:
The following permissions need to be assigned to the SFAPI user independent of the use case it will be used for:
The following permissions are required for the Business Process Monitoring user case:
View permissions for the following MDF objects:
The following permissions are required for the Integration & Exception Monitoring user case: