New Secure Area – Your Action is Required

The Secure Area is where customer logon data (user name, password, server name etc.) for remote access are stored. On September 27, 2018, a revamped Secure Area following the SAP Fiori design principles has replaced the previous one. It is based on a different data structure, which made it impossible to migrate all existing data. After the go-live of the redesigned Secure Area, log files have been recreated in an extended format (with additional data, for instance the reason for remote access).

Recommendations

  • SAP suggests that you download old log files that you would like to archive. Though the redesigned Secure Area for a transition period offers the option to download legacy log files, we recommend that you back up your old compliance log soon.
  • Furthermore, we ask you to check the stored logon data for accuracy. This is in particular important for landscapes with several serially connected SAProuters; for them it may not be possible to automatically migrate all logon data to the redesigned Secure Area.

More information can be found in SAP Note 2694570.

About the New Secure Area

Through its redesigned user interface, the new Secure Area will provide improved usability. Extended features will reduce potential errors in the remote connection process. Additionally, access to logon data is more precisely defined and, reflecting increased compliance requirements, closely monitored.

Key features

  • An improved user interface enhances usability of the application.
  • Access to logon data is possible without an associated incident.
  • A reason for access (e.g. incident processing) must be provided.
  • SAP Support engineers can check whether logon data has been shared by you – they do not necessarily see them – and whether they have the authorization to view it.
  • You can store logon data for up to three serially connected SAProuters.
  • Expired logon data is deleted, not just hidden from view. The creator of the data can subscribe to notification e-mails.