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Non-Product Related Assistance
Request for existing cases, user IDs, Portal navigation support and more
Request for existing cases, user IDs, Portal navigation support and more
Find all the key resources to get started with SAP, from S-User setup to accessing your WalkMe system. Embark on your WalkMe Learning Arc journey today!
*Please note that there are many links on this page that require an active WalkMe user account to get access, including content in the WalkMe Help Center, the Digital Adoption Institute (DAI), and the WalkMe World Community. Therefore, we recommend starting with the "WalkMe Learning Arc Activation" section.
Especially by logging in to the DAI or the WalkMe World Community, you agree that your contact details will be processed by WalkMe.
Recommended to: IT Contact, Business Process Owners, other relevant implementation roles.
When: shortly after contract start date.
Learn how to activate your WalkMe admin account.
Working with our services team helps you lay a solid foundation, accelerate time to value, and maximize the impact of your WalkMe implementation. Read more about how each of our offerings helps drive your success.
Choosing the right implementation partner is key to your business and project success. Find here the best SAP Partners to meet your unique needs.
The Digital Adoption Institute is your hub for self-paced learning. Learn how to master embedding microlearning, simulations, and reinforcement into the flow of work—helping employees learn while doing. The WalkMe World Community is our global community of experts for digital adoption and learning.
Facing a challenge with WalkMe Learning Arc? Visit the SAP Support Portal and search for SAP Notes, SAP Knowledge Base Articles, get support by submitting a case, chat with an expert and more in SAP for Me.
Explore essential resources on putting together your project team, getting business value alignment, and more to plan your implementation!
Recommended to: Technical Team, Senior Leadership, Business Process Owners, other relevant implementation roles.
When: during project planning phase.
Discover how WalkMe Learning Arc brings learning into the flow of work - combining microlearning, simulations, quizzes, and AI-generated content for engaging, in-app training experiences.
Use this guided setup to quickly configure and launch your WalkMe Learning Arc environment. It walks you through the key steps to get started so you can begin creating and managing learning content right away.
Use this guide to review and ensure you have the necessary access requirements for WalkMe Learning Arc End-Users, Builders, and Insights Users.
Discover here the top enablement resources to enhance your skills and understand the key capabilities of your solution.
Recommended to: Senior Leadership, Business Process Owners, other relevant implementation roles.
When: during project implementation phase.
Learn how to easily migrate your SAP Enable Now content into WalkMe Learning Arc - copy, convert, and publish existing training materials without rebuilding from scratch.
Learn how to import your existing SAP Enable Now content, convert it into microlearnings, and publish it directly to the portal for your learners.
The WalkMe Help Center is a comprehensive library of user guides to help you navigate WalkMe's features, troubleshoot common issues, and discover best practices. Your WalkMe login grants you access to the Help Center.
Evaluate your readiness for Go-Live to ensure a smooth launch, and familiarize yourself with post Go-Live maintenance activities.
Recommended to: Senior Leadership, Business Process Owners, other relevant implementation roles.
When: 6 weeks before go-live.
Learn how to successfully set up your WalkMe Insights to enable you to monitor how users interact with your WalkMe content and the underlying platform.
The WalkMe World Community is the largest community of WalkMe professionals and experts all over the globe. Learn tips and best practices from other WalkMe customers, partners, and employees alike. Your WalkMe login grants you access to the WalkMe World Community.