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Non-Product Related Assistance
Request for existing cases, user IDs, Portal navigation support and more
Request for existing cases, user IDs, Portal navigation support and more
Whether SAP SuccessFactors is new to you or your organization, we are excited to welcome you to the SAP SuccessFactors family! Join our monthly Customer Onboarding webcasts to learn how to get started with SAP SuccessFactors, see the key resources available to you, and lots more.
What to expect:
How to Get started and Prepare for a Successful Implementation | How to manage Provisioning & S-users | How to engage with Support | Overview of training options for project team, SME's and Admins | Demo of key onboarding resources | Q&A with an Onboarding Expert
This is a MUST to get you started on a successful journey with SAP SuccessFactors!
The English-language webcasts provide a deep dive into each topic and are divided into two sessions; Part 1 - Get started and Plan for your implementation, and Part 2 - Get enabled and Prepare for go live. We recommend attending these consecutive webcasts in order.
For other languages, we cover both topics in one condensed session.
Remember, you can also consume these on demand.
| Region | Webcast name | Monthly schedule | Time | Language | Link |
|---|---|---|---|---|---|
| Americas | Part 1 - Get started and Plan for your implementation | 2nd Wednesday | 11:00 AM (CDT) | English | Register Now(opens in new tab) |
| Part 2 - Get enabled and Prepare for go live | 3rd Wednesday | 11:00 AM (CDT) | Register Now(opens in new tab) | ||
| APAC | Part 1 - Get started and Plan for your implementation | 2nd Tuesday | 1:00 PM (SGT) | English | Register Now(opens in new tab) |
| Part 2 - Get enabled and Prepare for go live | 3rd Tuesday | 1:00 PM (SGT) | Register Now(opens in new tab) | ||
| EMEA | Part 1 - Get started and Plan for your implementation | 2nd Tuesday | 10:00 AM (CET) | English | Register Now(opens in new tab) |
| Part 2 - Get enabled and Prepare for go live | 4th Tuesday | 10:00 AM (CET) | Register Now(opens in new tab) | ||
| Latin America | SAP SuccessFactors Onboarding webcast | 2nd Wednesday | 11:00 AM (BRT) | Portuguese | Register Now(opens in new tab) |
| Greater China | SAP SuccessFactors Onboarding webcast | 3rd Thursday | 4:00 PM (Beijing) | Chinese | Register Now(opens in new tab) |
| EMEA/Latin America | SAP SuccessFactors Onboarding webcast | 3rd Tuesday | 5:00 PM (CET) | Spanish | Register Now(opens in new tab) |
| DACH | SAP SuccessFactors Onboarding webcast | 3rd Tuesday | 10:00 AM (CET) | German | Register Now(opens in new tab) |
| Japan | SAP SuccessFactors Onboarding webcast | 3rd Wednesday | 1:00 PM (JST) | Japanese | Register Now(opens in new tab) |
Kick‑start your SAP SuccessFactors journey with our video series. These short, easy‑to‑follow sessions walk you through the essential steps to begin your implementation smoothly.
Choose your preferred language and start learning today!
| Resources | Description | Language |
| Initial System Access and Provisioning | Learn what to expect for initial access to SAP SF - guidance on key communication, provisioning basics and first steps for admins. | English(opens in new tab) | German | Chinese | Portuguese |
| Understanding the S-user ID and SAP for Me | Discover the SAP channels you'll use, the different admin types and permissions, and the key features of SAP for Me. | English | German | Chinese | Portuguese |
| How to engage with SAP Support | Explore the support channels you can use to get quick help with any issues. | English | German | Chinese | Portuguese |
| Overview on Training and Enablement | Learn how to access the range of trainings and enablement resources for every implementation phase and role. | English | German | Chinese | Portuguese |
| SAP SuccessFactors Community and Other Resources | Explore the SAP SuccessFactors Customer Community, a central space where customers, partners, and employees come together to collaborate and succeed. | English | German | Chinese | Portuguese |