Onboarding Resource Center

Register for a Live Onboarding Webinar

As you begin your SAP implementation, we invite you and your colleagues to attend a live onboarding webinar. It's 30-40 minutes of presentation covering the key onboarding resources, followed by 10-15 minutes of Q&A.

Global Schedule

Please register for a date that works with your schedule.

Webinar Replay

Please register to access the webinar recording.

The onboarding resource center is designed to lead you to a successful implementation. These technical and business resources will guide you at every stage of your implementation project from project kick-off to go-live. You will have access to knowledge base articles, best practices, service offerings and on-demand training videos.


SAP-User (S-User) Authorization

Get your initial credentials and S-user authorization. Log into the systems which have been provisioned for you at contract start date in order to ensure a frictionless project start.

Many of the resources you need can only be accessed with your S-user ID. For new customers, SAP will create S-user IDs for the SAP software recipients. Your company's user administrators can then request additional S-user IDs and assign the required authorizations.

SAP Universal ID

SAP Universal ID provides easier access to SAP sites. With SAP Universal ID, you have one single SAP account for life. It gives you the ability to log in once and to choose your S- and P-user IDs, enabling you to switch between users and to manage your account profile.

SAP for Me

In today's 24/7 business environment, time is an organization's most precious resource. SAP for Me is your digital companion to interact and get immediate guidance. SAP for Me aggregates important alerts, metrics, and insights about your SAP portfolio via a single access point.

Selecting Your Partner

Choosing the right implementation partner is key to the success of your project and your business. It's never too early to evaluate implementation partners.


Go to the SAP community for expert information. Ask questions, read blog posts, and find additional information.

Services and Support

Next-generation support tools and resources are available whenever you need our assistance. The document provides the essential information you need to get started.

Project Readiness

If you are starting out with SAP, you may want to understand the technical aspects, such as managing roles and teams, setting up the security and folder structure, authentication, authorizations, data security, and connectivity.

Project Progress

As part of SAP Enterprise Support, customers may request continuous quality checks (CQC) and improvement services. We suggest adding this activity to your project. These services connect you with an SAP expert to analyze your system and situation based on real-life data from your systems. Depending on the topic, you'll be given the chance to provide more information that will be part of the analysis. After each service, you receive a service report with an executive summary, findings, and a detailed action plan to mitigate risks or improve your situation.              

This service provides a review of your instance setting before go-live. Your SAP CPQ solution is reviewed for potential risks and recommendations are given in alignment with SAP best practices.

How do I request a CQC service?

Project Delivery Framework for SAP CPQ

SAP CPQ enables customers, channel partners, and sales teams to configure and price products accurately and efficiently. SAP CPQ simplifies the quoting and selling processes, making it easy to produce accurate quotes and proposals quickly with the optimal combination of products, options, and services. To deliver these solution benefits, we use a hybrid method of project phases and agile iterations.

SAP CPQ Project Implementation Success

Implementation errors are common for SAP CPQ, especially when implemented by those recently in the field.

Go-Live Preparation

Cloud Availability Center

Cloud Availability Center offers you a personalized dashboard with relevant information about your cloud product availability and maintenance.

  • See your cloud products
  • Get access to relevant information that matters, for example, current status
  • Experience SAP Fiori intuition
  • Cloud Availability Center

Cloud System Notification Subscriptions

Cloud system notification subscriptions makes it easy to add, customize, and manage Cloud Availability Center notifications.

You'll be informed and receive updates regarding your SAP cloud services, including planned and unplanned downtimes and customer communication.​

Now that SAP CPQ is live, it's time to transition to ongoing governance and adoption. Engage with subject matter experts on new feature enhancements and explore SAP CPQ product development roadmaps.