Continuous Quality Check & Improvement Services

With continuous quality check and improvement services from SAP, our experts analyze your system and/or situation based on real life data from your systems or solution. You may be contacted to provide more information that will be part of the analysis. After each service, you receive a service report with an executive summary, findings and a detailed action plan to mitigate risks or improve.

How to request a CQC service ?

  • Remote Services can be requested via the new Get Support application in SAP for Me (SAP Note 1296527).
    When submitting your request, select 'Product' Continuous Quality Check & Improvement Services and in 'Product function' choose either:
    • Service Request for a Cloud Solution
    • Service Request for an On-Premise Solution
  • If you need assistance to submit your request, you may contact your local Customer Interaction Center (CIC)

 

Continuous Quality Checks

The continuous quality check for Business Process Improvement helps improve business processes for an SAP ECC or SAP S/4HANA solution, by configuring the Business Process Improvement Suite of tools and explaining their usage for your core business processes.

The continuous quality check for SAP Business Process Performance Optimization analyzes and optimizes the performance of business processes.

For further details, please read the info sheet below:

Data Volume Management helps you to set up and monitor a data volume management strategy that defines how to manage and reduce future data growth and reduce existing database size by following a holistic approach that considers and integrates the following options: data avoidance, data summarization, data deletion, and data archiving.

For further details, please read the info sheet below:

  • Data Volume Management (DVM) (available for non-HANA DB systems and BW on HANA customers only)
  • DVM Potential Evaluation (available for SAP S/4HANA, SAP S/4HANA Cloud, private edition and SAP Suite on HANA (EHP6+) customers only)
  • DVM Expert Analysis (based on the results of the Potential Evaluation service, currently available for SAP S/4HANA, SAP S/4HANA Cloud, private edition, SAP Suite on HANA (EHP6+) and SAP BW/4HANA customers only)

The continuous quality check for deployment readiness provides an analysis of your key cloud solution settings. During this service, your cloud solution is reviewed for potential risks, and recommendations are given in alignment with SAP best practices. This service is most applicable prior to your go-live and, in some cases, it can also be delivered post-go-live as a system health check.

For further details, please read the info sheet below:

The continuous quality check SAP EarlyWatch Check analyzes the components of your SAP solution, your operating system, and your database to determine how to optimize performance and keep your total cost of ownership to a minimum.

For further details, please read the info sheet below:

The continuous quality check for financial data quality helps recognize and resolve various data consistency issues.

The continuous quality check for going-live support is a well-established guidance to assist companies during their critical go-live steps.  

For further details, please read the info sheet below:

The continuous quality check for implementation analyzes your SAP system for stability, performance and optimization potential based on SAP best practices.

For further details, please read the info sheet below:

The continuous quality check for interface management focuses on the evaluation of potential risks of key interfaces between SAP S/4HANA and cloud components within key processes of the Intelligent Enterprise

The continuous quality check SAP OS/DB Migration Check accompanies the migration of an SAP system from one operating system to another, or one database product to another, or both.

The continuous quality check for private cloud go-live guides you to a smooth start-of-production and a technically robust operation of your RISE with SAP S/4HANA Cloud Private Edition solution.

The continuous quality check for process adoption reviews the usage of your SAP S/4HANA Cloud Public Edition solution and helps you to improve your business processes and to adopt new business processes.

The continuous quality check for SAP SuccessFactors Onboarding Transition is designed to provide a comprehensive evaluation of the transition process from SAP SuccessFactors Onboarding 1.0 to SAP SuccessFactors Onboarding.

Note: This is a temporary service that will be available only until deprecation of SAP SuccessFactors Onboarding 1.0 (planned for the 1H 2026 release*).

The continuous quality check for security optimization is designed to check the security of your SAP solution. This service comprises of a detailed security analysis and the resulting recommendations for configuration and authorizations.

The continuous quality check for technical conversion optimization helps to minimize the technical downtime of your SAP S/4HANA conversion by uncovering crucial downtime drivers and outlining optimization potential.

The continuous quality check for transformation assessment helps you keep your project on the right track from the end of the discover phase to the go-live. It assesses the project team’s awareness of project challenges, tools, critical topics, and provides individualized recommendations consisting of best practices and enablement resources.

For further details, please read the info sheet below:

The continuous quality check for technical performance optimization focuses on the optimization of the throughput on the database.

The continuous quality check for upgrade is most applicable when you are preparing for an SAP system release upgrade. It optimally prepares your system. It ensures that your SAP solution continues to operate efficiently in the new software environment by acting proactively before technical problems can occur.

The continuous quality check SAP Upgrade Assessment performs a detailed technical analysis of your core SAP system to support this planning process.

Improvement Services

The objective of the SAP Modification Justification Check is to provide expert advice on how to avoid SAP source code modifications whenever possible by using SAP standard functionality or by taking advantage of the SAP Enhancement Framework.

The custom code maintainability check evaluates the quality of your custom development project with regard to future upgradeability and maintainability.

Additional Services

The SAP Enterprise Support Setup Service works like a welcome session to familiarize you with the SAP Enterprise Support offerings that help you more effectively manage the software cycle.

'Customer Insights' dashboard

The 'Customer Insights' dashboard is a reporting tool developed in SAP for Me to provide a holistic, customizable overview of SAP Solutions across all support contracts and deployment types.

This reporting tool analyzes the history of your support-related data, product portfolio and approaching renewals, support contracts, system landscape, cases and more. The customization and filter options enable you to create a self-service report tailored to your needs.

The 'Customer Insights' dashboard is the successor to the SAP Enterprise Support reporting cockpit (sunset on July 2024).

Stay updated by visiting SAP Community Blogs. 

Note: the 'Customer Insights' dashboard will be developed in a phased approach. For the current status, please check the 'Customer Insights' dashboard page.

The purpose of the SAP Cloud Services Onboarding session is to familiarize you with an overview of key assets and tools to proactively manage your SAP Cloud implementation project(s).

Note: At the moment this session is available only for SAP Customer Experience solutions. For other solutions, please visit the Onboarding Resource Center page.

Access the Chinese version of Continuous Quality Check & Improvement Services.