Premium Engagement

The Premium Engagement is a comprehensive, in-depth license engagement for selected customers to verify that the customer is compliant with its contract terms.

The scope and delivery method may be adjusted to the circumstances, but by default includes all licensed SAP products and areas of “Use” including Usage of SAP Software via interfaced third-party systems. The output is a detailed Measurement Report that is shared with the customer.

The scope of the Premium Engagement must be defined and communicated clearly via the engagement notification at the early beginning. 

Premium Engagements can be executed on-site or remotely, depending on the scope and the specific situation.   

Details

Business needs

  • Provides a comprehensive and detailed view of the customer's SAP Software license position in complex technical or contractual cases

  • Confirms the customer's compliance with their contract terms & licensed quantities

  • Comprehensively measures the SAP systems including NetWeaver, HANA, BusinessObjects, etc.

  • Appropriately balances SAP's priorities for an efficient & complete measurement with the customer support and experience

Delivery approach and scope

  • By default, Premium Engagements include all licensed SAP products and areas of “Use” including Usage of SAP Software via interfaced third-party systems. 

  • Premium Engagements can be executed either onsite or remotely, depending on the scope and the specific situation.

Value and benefits

  • Dedicated team of experts to guide through the engagement process 

  • Transparent and predictable delivery of high-quality results

  • Flexible and comprehensive execution of the engagement delivery

Process Flow

Useful Links

Premium Engagement Overview

You can download the Premium Engagement Info Sheet to get all information on a single page.

Download Info Sheet

GLAC

To get an overview of all our services and for more information go to the Global Adoption Insights & License Compliance page.

GLAC Page