Facing a challenge with your SAP product?
- Search for an answer
- If you still need help, and your issue is with the functionality of your SAP solution, contact SAP Product Support using the Get Support (Case, Expert Chat...) application.
- For other inquiries, use the SAP Community Questions & Answers, or access other resources at SAP.
- Learn more with SAP's Product Support Accreditation program.
When using the Get Support (Case, Expert Chat...) application, one of the following channels will automatically be recommended to offer the best channel based on your issue. You will still have the ability to choose your favorite channel:
- This support is only for technical/functional issues with an SAP product. Choose the right support tool for your SAP Solutions.
- What is consulting - What is support (KBA 83020)
- What is Support – What is Consulting: Cloud Solutions (KBA 2706322)
- SAP Knowledge Base Article 67739 - "Priority of problem cases" provides a detailed explanation of each priority level.