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Support in SAP for Me

Log in to get support for your SAP products through SAP for Me, and access alerts, metrics, and insights about your product portfolio all in one place.

Popular Support Tasks

Knowledge Base

Search support repositories including knowledge base articles, SAP Notes, product documentation, forums and others.

Get Support

Get connected with Support: Schedule an Expert, Expert Chat, Ask an Expert Peer, and case creation.

Software Downloads

Find topics like installations, upgrades, support packages, patches, databases, and SAP Download Manager.

Users & Authorizations

Add and remove users, find important contacts, and control which applications are accessible to your company's user base.

Systems & Installations

See details about installations, systems, and tenant that SAP manages for your business in the cloud.

Keys

Includes details about license keys, migration keys, developer and object (SSCR) keys, and your own namespaces to modify it.

Manage Remote Connections

Set up remote access so that SAP Support can quickly diagnose and solve cases without needing to be at your desk or on the phone.

Cloud Availability

View of the status of your SAP Cloud services, including scheduled maintenance and upgrade events with your products.

Reporting

Access a holistic, customizable overview of SAP Solutions across all support contracts and deployment types.

Für deutschsprachige Besucher gibt es eine Übersicht über die wichtigsten Support-Anwendungen auch auf Deutsch.
(For German-speaking visitors, an overview of the most important support applications is also available in German.)

Release Information for Support Tools in SAP for Me

We recommend that you do not schedule major go-lives or upgrades for these dates as applications like SAP Notes search, Get Support application, system data administration, and others, may not be available. We are sorry for any inconvenience.

SAP for Me Mobile app

With the SAP for Me Mobile app, you can easily interact with SAP from anywhere and at anytime. You'll have complete transparency into your SAP product portfolio all in one place.

  • Receive mobile notifications
  • Find SAP Notes and SAP Knowledge Base Articles
  • Report a case or conduct an Expert Chat
  • Manage your support Cases
  • Monitor cloud service status
  • Monitor the status of your service requests
  • See SAP-relevant events
  • And more

Help & Resources

SAP Ariba

Support for Ariba customers (buyers) can be found on SAP for Me.
 


For end-user and supplier support:

SAP Ariba and SAP Business Network Help Center

SAP Concur

Authorized support contacts please use the support contact number that was provided. For general inquiries please.