Search for SAP Notes, SAP Knowledge Base Articles, SAP Community content and more.
The SAP ONE Support Launchpad provides access to task-driven support resources in an intuitive interface. By using customizable role profiles, it displays the relevant applications and insights to you.
We strive to continually improve and harmonize the user experience when engaging with SAP support. SAP for Me will become a central digital touchpoint for you to get support, adopting many of the functions you have been using in the SAP ONE Support Launchpad. It will expand over time with more support features and functionalities being added. For more information, please visit the SAP for Me introduction page.
Search for knowledge base articles, SAP Notes, product documentation, forums and other Support information. My Notes & Knowledge Base Articles, Note Assistant and a report about side-effects of SAP Notes can also help you find solutions.
If you are experiencing an issue with your SAP products, and you are unable to find a solution using the SAP Support Knowledge Search, use one of our channels to get help: Schedule an Expert, Expert Chat, Ask an Expert Peer, case/incident.
Find more information about topics such as installations, upgrades, support packages, patches, databases, address directories, reference data and SAP Download Manager.
Add and remove users, and control which applications are accessible to your company's existing users.
An installation contains systems which represent the computers on which you installed your SAP product, or a tenant that SAP manages for your business in the cloud.
When working with SAP software, keys may be needed such as license keys, migration keys, developer and object (SSCR) keys, plus your own namespaces to modify it.
Für deutschsprachige Besucher gibt es eine Übersicht über die wichtigsten Support-Anwendungen auch auf Deutsch.
(For German-speaking visitors, an overview of the most important support applications is also available in German.)
We recommend that you do not schedule major go-lives or upgrades for these dates as applications like SAP Notes search, SAP incident form, system data administration, and others, may not be available. We are sorry for any inconvenience.
Please, provide a valid admin page (see the wiki for details)
Enter the preview mode to see the content - a reminder that the admin page should be activated separately.
SAP Passports are digital client certificates that assist you in securely navigating throughout SAP digital websites, without repeated prompting to log in. Once you have authenticated on the SAP ONE Support Launchpad and applied for an SAP Passport, SAP Trust Center issues your SAP Passport.
Looking for more information about using the SAP ONE Support Launchpad or its applications?
Subscribe to status update notifications in case of downtimes or performance issues of the SAP ONE Support Launchpad and associated applications.
Register for a Launchpad demo to receive expert advice on how to get the most of your support. Demos are free and are delivered in Chinese, English, French, German, Japanese, Korean, Portuguese, Russian and Spanish.
For Ariba end-user support and suppliers:
Review the contact options to work with the multilingual Fieldglass application support team.
Authorized support contacts please use the support contact number that was provided. For general inquiries please.
What tasks or resources matter most when supporting your SAP products? Tell us so we can make things easier for you.
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