Bi-Directional Support for SAP S/4HANA Gives Targeted and Timely Information

Built-In Support is known for the convenience of reporting any application problems without needing to leave the page. Now, SAP is expanding on its Real-Time Support approach to give proactive, two-way support content within an SAP solution in real time.

You stay actively informed about support-critical information through our built-in, bi-directional support. Get timely alerts on potential issues related to the SAP solution you use, and well before you recognize that a problem might arise. Read more about bi-directional support here.

The Universe of SAP Business Technology Platform in a Nutshell – SAP Innovation Awards 2023 - From On-Premise to the Cloud

Uniper is one of the world's largest power generators. When separating from a larger company in 2016, Uniper saw an opportunity to better use SAP solutions to reduce bureaucracy and move on from a legacy of manual and error-prone business processes.

As part of its #saplab initiative, Uniper's Corporate IT team began a close collaboration with SAP MaxAttention to streamline business operations using SAP Business Technology Platform, delivering around 30 business process improvements and empowering users in plant maintenance, Procurement, Finance, HR and IT.

Date: June 6, 2023
Speakers:
Achim Löbke, Leiter/Head of Architecture & Optimization @Uniper IT GmbH
Andreas Fuetterer, SAP BTP Customer Success Partner, Public & Energy @SAP
Link to join



 

Transform Your Business Smoothly with SAP Business Transformation Center

Transform your business with SAP Business Transformation Center, an innovative solution that streamlines and accelerates your data transformation. With its holistic approach, SAP Business Transformation Center optimizes the end-to-end transformation process. From process analysis to defining scope and visibility, the "Digital Blueprint" provided by SAP Business Transformation Center guides solution architects at every step. Experience a seamless and efficient digital transformation. Explore the first release and future roadmap of SAP Business Transformation Center here and read the latest SAP News Center article.

Real-Time Support Channels Take Big Steps Forward in Customer Care

An outdated support model is no longer an option. Support executive Mohammed Ajouz describes:

• Why it's key to give immediate, real-time support
• Why it's important to predict potential issues before they could occur
• Why an enterprise support organization needs to be more proactive.

Read more here.