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Change Management

Change Request Management (ChaRM) enables you to manage SAP Solution Manager projects (maintenance, implementation, template, and upgrade) end to end.

With our charm implementation services you can implement Change Request Management with SAP Solution Manager 7.2 faster, more efficiently, and at lower cost. We also provide a dedicated service for the implementation of ChaRM standalone enhancements included in Focused Build for SAP Solution Manager 7.2.

For more information about Change Request Management and our services, please download our services overview or contact us at

New: Read this Blog for more information about Change & Deployment Management in SAP Cloud ALM.

SAP Consulting Services

SAP Consulting Services and functional enhancements for SAP Solution Manager 7.2 help you to speed up the introduction of Change Request Management for your company.

If you want to start with Change Request Management immediately, ChaRM Quickstart Service is exactly what you need.

The service contains the basic configuration of Change Request Management scenario within SAP Solution Manager, one-day training, and an optional requirements workshop if you want to customize Change Request Management to your individual needs.


The Ÿimplementation service for Change Request Management with SAP Solution Manager 7.2 includes Ÿthe basic configuration for all six transaction types, preconfigured roles, an authorization concept, trainings, test cases, and  much more. It contains everything you need for a jump start with Change Request Management in your company.


If you have complex scenarios or if you need functional enhancements that go beyond the standard, we recommend our ChaRM Implementation Service with Focused Build. It contains all the features and functions of the standard implementation service plus setup and activation of functional enhancements in Focused Build.

You can find more information about the service and functional enhancements that are included in Focused Build in our presentation.