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Technical Assistance
Request product support from SAP
Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
SAP SuccessFactors HCM Suite is SAP's SaaS human resources solution. It offers a variety of applications from Core HR applications like Employee Central or Employee Central Payroll, as well as Talent Management covering for example the Recruiting and Onboarding. You can integrate SAP SuccessFactors with your on-premise system, either via SAP Cloud Platform Integration, via SAP PI, or file download/upload.
The integration between SAP SuccessFactors and the on-premise SAP HCM system is usually done using the Business Integration Builder (BIB).
Note: In the past, the integration was done using the SFIHCM add-on which had it's own error log stores in the ABAP system. This integration and hence these log stores are not relevant anymore for the integration with the current SAP SuccessFactors version.
Perform the step described on the page below to connect SAP SuccessFactors to SAP Focused Run:
Available Monitoring Categories
For SAP SuccessFactors different monitoring categories are available.
For monitoring of errors and warnings happening during the integration on the on-premise side, please use:
The following monitoring categories are deprecated and should only be used as long as you still use the SFIHCM integration add-on in your on-premise system. Please note, even if you don't use the add-on anymore, they might still show up for your SAP HCM system in AIM if you used the SFIHCM add-on in the past and it is still installed on the SAP HCM system:
Available Filter Options
SuccessFactors Integration using BIB writes errors in the ABAP Application Log. Hence you have to select at least the Object and the Subobject. Use the monitoring category 'ABAP Application Log' on the on-premise system. Please use the following filter parameters to collect the correct application logs:
Replication Area | Object | Sub-Object |
---|---|---|
Combined employee master data and organizational assignments replication from Employee Central to SAP ERP HCM | ECPAO_IN |
|
Employee master data replication from Employee Central to SAP ERP HCM | PAOC_SFI_PA |
|
Organizational data or organizational objects replication from Employee Central to SAP ERP HCM and S/4HANA | PAOC_SFI_OM |
|
Employee time data replication from Employee Central to SAP ERP HCM | PAOC_SFI_PA |
|
Replication of employee data from SAP ERP HCM to Employee Central in a Side-by-side scenario (SAP ERP HCM and EC are used both simultaneously) | ECPAO |
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For the categories collected from the SAP SuccessFactors cloud service, you can collect all exceptions or filter them using the following parameters:
SAP SuccessFactors Data Replication Monitor
SAP SuccessFactors Middleware Integration
SAP SuccessFactors Scheduled Jobs
SAP SuccessFactors Integration Center
SAP SuccessFactors Smart Suite
SAP SuccessFactors Messages
Available Metrics
For SAP SuccessFactors the following metrics are available:
SAP SuccessFactors Data Replication Monitor
SAP SuccessFactors Middleware Integration
SAP SuccessFactors Scheduled Job
SAP SuccessFactors Integration Center
SAP SuccessFactors Smart Suite
SAP SuccessFactors Messages
Error for the replication on the on-premise systems can be collected with the metric 'ABAP Application Log exceptions' for the category ABAP Application Log.
The following scenarios are supported for the monitoring category "SAP SuccessFactors Messages" with SAP Focused Run 3.0 FP03
Please note: To collect messages in SAP SuccessFactors the supported scenarios have to be configured in SAP SuccessFactors as described here.