SAP Marketing Cloud

This page describes the monitoring categories for SAP Marketing Cloud with SAP Focused Run 3.0 FP 02 or newer.

If you have an older SAP Focused Run release please refer to the respective documentation below.

SAP Focused Run ReleaseMonitoring Setup Documentation
SAP Focused Run 3.0 FP02Stay on this page
SAP Focused Run 3.0 FP01 and lowerSAP Marketing Cloud - up to SAP Focused Run 3.0 FP01

Technical Prerequisites

The following prerequisites have to be met in order to monitor this scenario:

  • SAP Focused Run 3.0 FP02

Connect SAP Marketing Cloud

Perform the step described on the page below to connect SAP Marketing Cloud to SAP Focused Run:

Advanced Integration Monitoring Setup

For SAP Marketing Cloud services with PUSH monitoring configuration, the monitoring is activated by default during the PUSH monitoring activation in the managed system. You can activate or deactivate the categories after the initial setup.

Available Monitoring Categories

For SAP Marketing Cloud, different monitoring categories are available:

  • Marketing Data Import (asynchronous): Collects exceptions happening during the data import
  • Extensibility Transport Management: Collects exceptions in the Extensibility Transport Management
  • bgRFC(queue): Collects connections from AIF (Application Interface Framework) of type queued bgRFC
  • bgRFC(trans): Collects connections from AIF (Application Interface Framework) of type transactional bgRFC
  • IDoc: Collects messages from AIF (Application Interface Framework) of type IDoc
  • PI-runtime: Collects messages from AIF (Application Interface Framework) of type PI 
  • qRFC: Collects connections from AIF (Application Interface Framework) of type qRFC
  • tRFC: Collects connections from AIF (Application Interface Framework) of type tRFC
  • WS-runtime: Collects messages from AIF (Application Interface Framework) of type web service 
  • Synchronous Log: Collects messages from AIF (Application Interface Framework) of type SYNC-LOG
  • XML: Collects messages from AIF (Application Interface Framework) of type XML
 

Available Filter Options

For categories collecting messages from AIF no data collection filters are allowed. In general all data is collected. You can create a filter later on, when creating an alert. 

The other categories you can restrict by the following parameters:

  • Object (mandatory): The object of the log record, select from input help
  • Subobject (mandatory): The sub-object of the log record, select from input help
  • External ID: External ID of the Application Log entry
  • Message ID: Message Class
  • Message Number: Message Number
  • Text: Message Text
  • Program: Program triggering the log entry
  • Transaction: Transaction code triggering the log entry
  • User: The user who triggered the log entry

The category 'Extensibility Transport Management' is based on ABAP Application Log

  • Object (mandatory): The object of the log record (always ATO)
  • Subobject (mandatory): The sub-object of the log record (e.g. EXPORT)
  • External ID: External ID of the Application Log entry
  • Message ID: Message Class
  • Message Number: Message Number
  • Text: Message Text
  • Program: Program triggering the log entry
  • Transaction: Transaction code triggering the log entry
  • User: The user who triggered the log entry

Available Metrics

For SAP Marketing Cloud the following metrics are available:

  • Marketing Data Import (asynchronous) exceptions: Creates an alert for exceptions in category Marketing Data Import (asynchronous)
  • Data filter fields:
    • Object: The object of the log record, select from input help
    • Subobject: The sub-object of the log record, select from input help
    • External ID: External ID of the Application Log entry
    • Message ID: Message Class
    • Message Number: Message Number
    • Text: Message Text
    • Program: Program triggering the log entry
    • Transaction: Transaction code triggering the log entry
    • User: The user who triggered the log entry
  • Extensibility Transport Management exceptions: Creates an alert for exceptions in the category Extensibility Transport Management
  • Data filter fields:
    • Object: The object of the log record
    • Subobject: The sub-object of the log record
    • External ID: External ID of the Application Log entry
    • Message ID: Message Class
    • Message Number: Message Number
    • Text: Message Text
    • Program: Program triggering the log entry
    • Transaction: Transaction code triggering the log entry
    • User: The user who triggered the log entry
  • Erroneous Messages detected: Indicates new bgRFC (queue) messages in the status group ERROR were collected during the collection interval
  • Data filter fields:
    • RFC Destination: Name of the RFC destination
    • Queue Name: Name of the queue
    • Direction (if applicable): Message direction
    • Namespace: AIF interface namespace
    • Interface Name: AIF interface name
    • Interface Version: AIF interface version
    • Status: The last status of the message
    • Status Group: Please select a value from the input help
    • Status Text: Text in the status or parts thereof
  • Metric parameters:
    • STATUS_GROUP (not changeable) = ERROR
    • OLDER_THAN_MINUTES = Only consider bgRFC (queue) messages older than [minutes]
  • Erroneous Messages detected: Indicates new bgRFC (trans) messages in the status group ERROR were collected during the collection interval
  • Data filter fields:
    • RFC Destination: RFC destination name
    • Program: Tcode/program with which the unit was created
    • Transaction Code: The name of the SAP transaction code with which the unit was created
    • User: The name of the user under which the unit is recorded.
    • Direction (if applicable): Message direction
    • Namespace: AIF interface namespace
    • Interface Name: AIF interface name
    • Interface Version: AIF interface version
    • Status: The last status of the message
    • Status Group: Please select a value from the input help
    • Status Text: Text in the status or parts thereof
  • Metric parameters:
    • STATUS_GROUP (not changeable) = ERROR
    • OLDER_THAN_MINUTES = Only consider bgRFC (trans) messages older than [minutes]
  • Erroneous Messages detected: Indicates new IDocs in the status group ERROR were collected during the collection interval
  • Data filter fields:
    • Message Type: IDoc Message type
    • Receiver Port: Partner port
    • Sender Port: Partner Port
    • Direction (if applicable): Message direction
    • Namespace: AIF interface namespace
    • Interface Name: AIF interface name
    • Interface Version: AIF interface version
    • Status: The last status of the message
    • Status Group: Please select a value from the input help
    • Status Text: Text in the status or parts thereof
  • Metric parameters:
    • STATUS_GROUP (not changeable) = ERROR
    • OLDER_THAN_MINUTES = Only consider IDocs older than [minutes]
  • Erroneous Messages detected: Indicates new PI messages in the status Error were found during the collection interval
  • Data filter fields:
    • Sender namespace: The namespace of the source of the message
    • Sender interface: The interface of the source of the message
    • Sender party: The communication party of the source of the message
    • Sender component: The component of the source of the message
    • Receiver namespace: The namespace of the target of the message
    • Receiver interface: The interface of the target of the message
    • Receiver party: The communication party of the target of the message
    • Receiver component: The component of the target of the message
    • Direction (if applicable): Message direction
    • Namespace: AIF interface namespace
    • Interface Name: AIF interface name
    • Interface Version: AIF interface version
    • Status: The last status of the message
    • Status Group: Please select a value from the input help
    • Status Text: Text in the status or parts thereof
  • Metric parameters:
    • STATUS_GROUP (not changeable) = ERROR
    • OLDER_THAN_MINUTES = Only consider PI Messages older than [minutes]
  • Erroneous Messages detected: Indicates new qRFC messages in the status group ERROR were collected during the collection interval
  • Data filter fields:
    • RFC Destination: Name of the RFC destination
    • Queue Name: Name of the queue
    • Direction (if applicable): Message direction
    • Namespace: AIF interface namespace
    • Interface Name: AIF interface name
    • Interface Version: AIF interface version
    • Status: The last status of the message
    • Status Group: Please select a value from the input help
    • Status Text: Text in the status or parts thereof
  • Metric parameters:
    • STATUS_GROUP (not changeable) = ERROR
    • OLDER_THAN_MINUTES = Only consider qRFC messages older than [minutes]
  • Erroneous Messages detected: Indicates new tRFC messages in the status group ERROR were collected during the collection interval
  • Data filter fields:
    • RFC Destination: The name of the RFC destination the tRFC is sent over
    • Function Module: The name on the called function module
    • User: The user in the RFC destination
    • Direction (if applicable): Message direction
    • Namespace: AIF interface namespace
    • Interface Name: AIF interface name
    • Interface Version: AIF interface version
    • Status: The last status of the message
    • Status Group: Please select a value from the input help
    • Status Text: Text in the status or parts thereof
  • Metric parameters:
    • STATUS_GROUP (not changeable) = ERROR
    • OLDER_THAN_MINUTES = Only consider tRFC messages older than [minutes]
  • Erroneous Messages detected: Indicates new Sync Log messages in the status group ERROR were collected during the collection interval
  • Data filter fields:
    • Namespace: AIF interface namespace
    • Interface Name: AIF interface name
    • Interface Version: AIF interface version
    • Status: The last status of the message
    • Status Group: Please select a value from the input help
    • Status Text: Text in the status or parts thereof
    • Direction: Message direction
  • Metric parameters:
    • STATUS_GROUP (not changeable) = ERROR
    • OLDER_THAN_MINUTES = Only consider Sync Log messages older than [minutes]
  • Erroneous Messages detected: The metric specifies the number of erroneous Web Service messages within the collection interval.
  • Data filter fields:
    • Adapter Type: The adapter used for the WS. 
    • Sender Party: Sender Communication party
    • Sender Interface Name: Sender Interface
    • Sender Interface Namespace: Sender Interface Namespace
    • Receiver Party: Receiver Communication party
    • Receiver Interface Name: Receiver Interface
    • Receiver Interface Namespace: Receiver Interface Namespace
    • Direction (if applicable): Message direction
    • Namespace: AIF interface namespace
    • Interface Name: AIF interface name
    • Interface Version: AIF interface version
    • Status: The last status of the message
    • Status Group: Please select a value from the input help
    • Status Text: Text in the status or parts thereof
  • Erroneous Messages detected: Indicates new XML messages in the status group ERROR were collected during the collection interval
  • Data filter fields:
    • Namespace: AIF interface namespace
    • Interface Name: AIF interface name
    • Interface Version: AIF interface version
    • Status: The last status of the message
    • Status Group: Please select a value from the input help
    • Status Text: Text in the status or parts thereof
    • Direction: Message direction
  • Metric parameters:
    • STATUS_GROUP (not changeable) = ERROR
    • OLDER_THAN_MINUTES = Only consider XML messages older than [minutes]