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Non-Product Related Assistance
Request for existing cases, user IDs, Portal navigation support and more
Request for existing cases, user IDs, Portal navigation support and more
SAP Cloud ALM is the strategic, next-generation ALM platform from SAP to fully support the SAP Business Suite and your current hybrid landscapes.
As a cloud-native solution, SAP Cloud ALM offers low operational costs and minimal maintenance overhead, and is easy to adopt and use allowing rapid focus on innovation.
Mainstream maintenance for SAP Solution Manager ends on December 31st, 2027. SAP recommends to complete the transition to SAP Cloud ALM before this date.
For extensive on-premise or advanced monitoring needs, SAP Focused Run can be added alongside to SAP Cloud ALM.
To start your transition planning, run the SAP Readiness Check for SAP Cloud ALM for exact details of your current SAP Solution Manager footprint.
Request your SAP Cloud ALM tenant and join the Expert Guided Implementation for Setup to help you get up and running quickly.
Review the SAP Cloud ALM Learning Portal, ALM Events, SAP Community, and ALM Newsletter to build knowledge about SAP Cloud ALM and to stay on top of the latest news. Sign up for the "Transition to SAP Cloud ALM" Expert Lecture to gain in-depth knowledge about the transition.
Use the Transition to SAP Cloud ALM roadmap as project template to build the plan for your transition.
Check out the Adoption Use Cases to help you understand the value of SAP Cloud ALM based on typical customer scenarios.
SAP Readiness Check for SAP Cloud ALM
Helps you to analyze your current usage of SAP Solution Manager and provides recommendations for equivalent functionalities in SAP Cloud ALM.
SAP Activate Roadmap(opens in new tab) "Transition to SAP Cloud ALM"
Provides guidance on the transition from SAP Solution Manager to SAP Cloud ALM in the format of SAP Activate Best Practices.
SAP offers services which help you with your transition to SAP Cloud ALM.
NEW: Transition Service from ALM Consulting (OnePager(opens in new tab) | PDF(opens in new tab))
Information for Customers in regulated environments
This page provides information about the transition for customers in regulated environments.
Learn from this session how to prepare and plan your transition from SAP Solution Manager to SAP Cloud ALM using the methodologies and tools provided by SAP.
| Asset | Access |
|---|---|
| Session recordings from SAP ALM Summit EMEA 2025 about the transition | YouTube playlist(opens in new tab) |
| Presentation on transition to SAP Cloud ALM | View PDF |
| SAP Cloud ALM Roadmap | Roadmap Explorer(opens in new tab) |
| Usage rights details for SAP Cloud ALM, SAP Solution Manager 7.2 and SAP Focused Run | ALM usage rights page |
| SAP Solution Manager 7.2 mainstream maintenance | SAP Note 3255311 |
| Support after end of mainstream maintenance or extended maintenance | SAP Note 52505(opens in new tab) |