Setup for SAP Omnichannel Promotion Pricing

This page explains how to connect SAP Omnichannel Promotion Pricing to SAP Cloud ALM to enable monitoring.

Currently, the following monitoring application is supported for SAP Omnichannel Promotion Pricing:

Prerequisites

To enable SAP Omnichannel Promotion Pricing to send monitoring data to SAP Cloud ALM:

  • You need a user with Destination Administrator authorizations in the SAP BTP subaccount where SAP Omnichannel Promotion Pricing is subscribed.
  • You need Space Developer access to a space in the SAP Omnichannel Promotion Pricing sub-account
  • You need to obtain the SAP Cloud ALM Service Key to connect to the SAP Cloud ALM system

Setup in SAP BTP Cockpit

Create Destination to SAP Cloud ALM

  1. Log on to SAP BTP Cockpit and navigate to the sub-account for your SAP Omnichannel Promotion Pricing 
  2. Go to Connectivity > Destinations
  3. Click on "New Destination"
  4. Create a new destination using the "Blank Template" view
    1. Name: CALM_OPPS
    2. Type: HTTP
    3. URL: SAP Cloud ALM service key parameter "Api" without /api
    4. Authentication: Select 'OAuth2ClientCredentials'
    5. Client ID: SAP Cloud ALM service key parameter "clientid"
    6. Client Secret: SAP Cloud ALM service key parameter "clientsecret"
    7. Token Service URL: SAP Cloud ALM service key parameter "url" + /oauth/token
  5. Save the destination

Download Service Key

To successfully call the registration URL in SAP Omnichannel Promotion Pricing, to register with SAP Cloud ALM, you need to download the service key for the SAP Omnichannel Promotion Pricing instance.

  1. Log on to SAP BTP Cockpit and navigate to the sub-account for your SAP Omnichannel Promotion Pricing 
  2. In the navigation panel, choose Services > Instances and Subscriptions.
  3. Under "Instances" click on the instance of the Administration service
  4. In the area that opens, choose "Service Keys".
  5. You see your service key in JSON format. The key includes the application URL, service URL, client ID, and client secret.
  6. Download this service key and save it for later

Register SAP Omnichannel Promotion Pricing in SAP Cloud ALM

Get JSON Web Token (JWT) with Client ID and Client Secret

To be able to call the SAP Cloud ALM registration API you first need to acquire a JWT from your SAP Omnichannel Promotion Pricing tenant.

  1. The service key used for this step is the Administration service key
  2. Please find the process to acquire the JWT described here.

You will get the JWT in the response to your call.

  1. Copy the content of the field "access_token" without the quotation marks

Register SAP Omnichannel Promotion Pricing

Now you use the JWT acquired in the previous step to call the registration URL in SAP Omnichannel Promotion Pricing.

This is in detail described in step 5 of the documentation provided here.

After sending the POST request, you should get an HTTP return code 200 and a message saying that you have successfully triggered the service registration.

After performing the registration the SAP Omnichannel Promotion Pricing cloud service will appear in the landscape management of SAP Cloud ALM with the ID OPPS_Data_Upload or OPPS_Data_Upload_<optional suffix you defined during registration>.

The registration will activate the PUSH data collection and automatically send monitoring data to SAP Cloud ALM.

Next Steps

After setting up the monitoring PUSH to SAP Cloud ALM in the managed service, the data collection will be activated automatically with default monitoring configurations. 

You can adjust the monitoring setup within the monitoring application. Find more information on the configuration on the "Setup & Configuration" pages for the application. 

Unregister from SAP Cloud ALM

To stop the monitoring data transfer and to unregister your SAP Omnichannel Promotion Pricing tenant from SAP Cloud ALM please proceed as following.

  1. Get a JWT as described above
  2. Perform an API call as described in the "Offboarding" section of the documentation provided here.