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Retrieve SAP Cloud ALM Service Key

Some of the managed SAP Cloud services use a PUSH mechanism to send alerts and exceptions to SAP Cloud ALM. To successfully set up this PUSH mechanism you need the SAP Cloud ALM Service Key to enter the SAP Cloud ALM credentials during the PUSH setup in the managed SAP Cloud service.


  • An instance for SAP Cloud ALM API has been created. Find more information here.
  • You must have "Space Developer" access for the space in which the instance was created in your SAP Cloud ALM sub-account in the SAP Business Technology Platform

The following video demonstrates the necessary steps to retrieve the SAP Cloud ALM service key from SAP BTP cockpit. A textual step by step description is provided in the section below the video.


To retrieve the SAP Cloud ALM Service Key please follow these steps:

Service Key Retrieval

  1. Log on to the SAP BTP cockpit.
  2. Click on your SAP Cloud ALM global account, then on your SAP Cloud ALM sub-account.
  3. In the navigation panel, choose Services > Instances and Subscriptions.
  4. Under Instances click on the relevant instance of the service SAP Cloud ALM API
  5. In the area that opens, choose Service Keys.
  6. You see your service key in JSON format. The key includes the application URL, service URL, client ID, and client secret.
  7. Download this service key and save it for later