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SAP Field Service Management

Available Monitoring Content

SAP Field Service Management TransactionsMessagesMessages send from and to SAP Field Service Management

Connect SAP Sales & Services Cloud

To perform the necessary setup steps in the SAP Field Service Management, please refer to:

Setup Integration & Exception Monitoring

To learn how to configure the monitoring, follow the documentation on the page Integration & Exception Monitoring - Setup & Configuration.

Below you find category-specific information for the monitoring categories available for SAP Field Service Management.

Please note:

  • If an input help is available for the filter parameters, this input help is filled based on the messages and exceptions collected in SAP Cloud ALM so far.
  • If no filter is set up for the data collection, all messages or exceptions will be collected for the category.

Available Events
  • Erroneous SAP Field Service Management Message Detected(Single): The event is created for each failed message in the managed service.
  • Erroneous SAP Field Service Management Message Detected(Grouped): The event is created if one or more messages in the managed service failed since the last data collection.

Available Filters

Filters for Data CollectionFilters for Events
  • Company ID
  • Direction
  • Status
  • Status Group
  • Status Text
  • Status
  • Status Group