Contact Us
×
How you can contact us:

  • Technical Assistance

    Request product support from SAP

  • Non-Technical Assistance

    Request non-product support or provide feedback on SAP Support Portal site

  1. SAP Support Portal Home
  2. Application Lifecycle Management
  3. SAP Cloud ALM
  4. SAP Cloud ALM for Operations
  5. SAP Cloud ALM for Operations Expert Portal
  6. Business Service Management

Business Service Management - Setup & Configuration

Business Service Management - Setup & Configuration

Prerequisites

Before you can set up Business Service Management in SAP Cloud Application Lifecycle Management, you have to connect your subscribed SAP cloud services to your SAP Cloud ALM instance. 

This is done by setting up the Landscape Management Service. Please follow the Setting Up Landscape Management guide in SAP Help  on how to perform the setup.

Setup

Perform the following steps to create a business service:

  1. Click the wheel icon on the top right corner to open the configuration pane.
  2. Click the pencil icon.
  3. Click Add.
  4. Here you can now maintain the name and description of the business service. You can also add cloud services or technical systems from your landscape.
  5. Click Save to persist your changes.

Customer Support

In case you encounter problems using Business Service Management in SAP Cloud ALM, please report an incident using one of the following components:

  • SV-CLM-OP-BSM - Business Service Management

Please select your SAP Cloud ALM tenant when reporting the incident.