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Request for existing cases, user IDs, Portal navigation support and more
Notification Management
As part of different processes it is necessary to send notifications to SAP Cloud ALM users and other interested parties. These notifications are processed in the Notification Management service in SAP Cloud ALM and must be send following good practice and meeting data protection and privacy requirements.
To ensure compliant processing the Notification Management provides the following functionality:
- Double opt-in procedure to ensure only confirmed recipients receive notifications from SAP Cloud ALM
- Provide an opt-out option to every notification send from SAP Cloud ALM
- Handling of bounced emails
- Ensure compliance with European Union's General Data Protection Regulation