Get SAP for Me Support

Quickly and easily get SAP for Me support at any time.

Related Information

Portal Status

The SAP for Me Status page(opens in new tab) is a transparent and effective way to inform visitors of any downtime, disruption, or degradation affecting availability or usability of the portal or select tools.

To enter the page, click Status in the SAP for Me sidebar.

The page displays the current status, but also a list of past incidents.

Click Subscribe to updates in the upper-right corner of the page to opt in to an e-mail notification service. You will get e-mail notifications whenever a new SAP for Me incident is added to the Status page or a planned maintenance event is announced.

General Dashboards Support

To get help, there are two options.

All general dashboards, Calendar, and Profile have an integrated Get Assistance feature to guide you to the right place for the best information. Select the Get Assistance in the sidebar and check out the FAQs and troubleshooting hints.

Each section within the Get Assistance dashboard contains two cards:

A Dashboard card with links to the most important help and support content, the Online Help, Frequently Asked Questions, and Known Issues, a collection of known SAP for Me problems.
A Good to Know card that lists handy hints or information about whom to contact in case of further questions.

If none of them help you get an answer for a dashboard-related question, proceed as follows:

Select the 3-dot menu at the upper right corner on any general dashboard card.
Select Contact Us.
Select one of these options:
- Written Case to create an SAP for Me case. For detailed steps on creating a support case and contacting SAP support, see the online help for the Get Support application.
- Phone to find SAP Support phone numbers.

Partner-Specific Dashboards Support

There are a few options to get partner dashboard help in SAP for Me:

Select the 3-dot menu at the upper right corner on any partner dashboard card.
Select Contact Us. An e-mail opens up in your e-mail application, and you can send your question to SAP Partner Experience Delivery at partner@sap.com.

Partner dashboards have an integrated Get Assistance feature to guide you to the right place for the best information. Select the Get Assistance button at the top of the partner dashboards. This opens the SAP for Me Guided Partner Support pages listed in the table:

Dashboard	Get Assistance Tool
Customer Success	Customer Success Tool
Partner Solutions	Partner Solutions Tool
Partnership	Partnership Tool(opens in new tab)
Sales & Marketing	Sales & Marketing Tool(opens in new tab)