Knowledge Base & Incidents

Facing an issue with your product?

Search our knowledge base for a solution. Our knowledge base spans multiple repositories, including SAP Notes, SAP knowledge base articles, SAP Community Network discussions and blogs, and more.

In addition you may also use the SAP Note & KBA Search to search by additional criteria such as application component, system, release dates, software component, version, priority and many more... You are also able to save your search queries; this will allow you to mark them as default, reuse them as needed and have the results display directly on the tile.

If you are unable to find a solution you can report an incident for errors related to your products or SAP support applications. If you have a "How to" question, please visit the SAP Community Network or SAP SuccessFactors Community where you can post questions to knowledgeable users and share ideas, opinions and information about SAP products and services.

FAQ's & Known Issues

Are there any known issues or temporary limitations with the incident management, search, SAP Notes & KBA applications or processes?
Where can I find my Service Messages or Service Reports?
What is the difference between a SAP Note and a SAP Knowledge Base Article?
How can I provide remote access to my systems so that SAP can best support me?