ラインオープナープログラム (LOP)

ラインオープナープログラムの動作

SAP がお客様のシステムへのサービス接続を依頼した際は、お客様の側でその接続をオープンする必要があります。LOP の利用によりこのプロセスの一部を自動化し、お客様の手間を軽減することができます。

SAP の従業員がお客様のシステムにアクセスする必要がある場合は、オープン依頼を登録します。これは、お客様が SAP 側でオープンできることを SAP に明示的に許可したシステムについてのみ行うことができます。LOP は、HTTPS 経由で SAP Service Marketplace に定期的に接続して、お客様のシステムに対するオープン依頼があるかどうかを調べます。オープン依頼があれば、LOP はお客様の SAProuter と SAP 間の接続をオープンし、ネットワーク接続がオープンされたことを通知する電子メールをお客様に送信します。

ただし、Semi Automatic Opening が有効になっており、お客様のシステムに SAProuter 経由で接続できる状態になっている(つまり、同じ SAProuter 経由で別のシステムへのリモート接続がオープンしている)場合は、LOP を使用せずに接続が確立されることにご注意ください。

 
 
 
To use the Semi-automatic Opening you need the Line Opener Program (LOP) which enables SAP to open service connections to your systems independently. Usages of the Semi-automatic Opening can be granted per system. Please note that when Semi-automatic Opening is enabled while there is an active SAProuter connection to your system (i.e. due to an open remote connection to a different system on the same SAProuter), the connection will be established without the use of the LOP.
 
If an SAP employee requires access to one of your systems, an opening request will be created. Naturally only opening requests can be designed to systems, for which you gave the SAP explicitly the permission for independent opening. The LOP checks periodically per https-request in SAP Service Marketplace to determine if an opening request exists for one of your systems. If such a request exists, the LOP opens the connection between your SAProuter and SAP and you get notified by an e-mail that the network connection was opened.
 
 
How the Line Opener Program works
 
 
System Configuration notices
 
We have discovered that some users have problems with the Line Opener Program using a PC which is running Windows XP Professional SP1 (Service Pack 1). SAP therefore recommends to install Service Pack 2 before installing the Line Opener Program.
If you are facing problems with the Line Opener Program after installing a recent Microsoft patch, please replace the existing nix.dll file (located in LOP folder) according to SAP Note 991144.
 
To use the Semi-automatic Opening you need the Line Opener Program (LOP) which enables SAP to open service connections to your systems independently. Usages of the Semi-automatic Opening can be granted per system. Please note that when Semi-automatic Opening is enabled while there is an active SAProuter connection to your system (i.e. due to an open remote connection to a different system on the same SAProuter), the connection will be established without the use of the LOP.
 
If an SAP employee requires access to one of your systems, an opening request will be created. Naturally only opening requests can be designed to systems, for which you gave the SAP explicitly the permission for independent opening. The LOP checks periodically per https-request in SAP Service Marketplace to determine if an opening request exists for one of your systems. If such a request exists, the LOP opens the connection between your SAProuter and SAP and you get notified by an e-mail that the network connection was opened.
 
 
How the Line Opener Program works
 
 
System Configuration notices
 
We have discovered that some users have problems with the Line Opener Program using a PC which is running Windows XP Professional SP1 (Service Pack 1). SAP therefore recommends to install Service Pack 2 before installing the Line Opener Program.
If you are facing problems with the Line Opener Program after installing a recent Microsoft patch, please replace the existing nix.dll file (located in LOP folder) according to SAP Note 991144.
 
To use the Semi-automatic Opening you need the Line Opener Program (LOP) which enables SAP to open service connections to your systems independently. Usages of the Semi-automatic Opening can be granted per system. Please note that when Semi-automatic Opening is enabled while there is an active SAProuter connection to your system (i.e. due to an open remote connection to a different system on the same SAProuter), the connection will be established without the use of the LOP.
 
If an SAP employee requires access to one of your systems, an opening request will be created. Naturally only opening requests can be designed to systems, for which you gave the SAP explicitly the permission for independent opening. The LOP checks periodically per https-request in SAP Service Marketplace to determine if an opening request exists for one of your systems. If such a request exists, the LOP opens the connection between your SAProuter and SAP and you get notified by an e-mail that the network connection was opened.
 
 
How the Line Opener Program works
 
 
System Configuration notices
 
We have discovered that some users have problems with the Line Opener Program using a PC which is running Windows XP Professional SP1 (Service Pack 1). SAP therefore recommends to install Service Pack 2 before installing the Line Opener Program.
If you are facing problems with the Line Opener Program after installing a recent Microsoft patch, please replace the existing nix.dll file (located in LOP folder) according to SAP Note 991144.
 
To use the Semi-automatic Opening you need the Line Opener Program (LOP) which enables SAP to open service connections to your systems independently. Usages of the Semi-automatic Opening can be granted per system. Please note that when Semi-automatic Opening is enabled while there is an active SAProuter connection to your system (i.e. due to an open remote connection to a different system on the same SAProuter), the connection will be established without the use of the LOP.
 
If an SAP employee requires access to one of your systems, an opening request will be created. Naturally only opening requests can be designed to systems, for which you gave the SAP explicitly the permission for independent opening. The LOP checks periodically per https-request in SAP Service Marketplace to determine if an opening request exists for one of your systems. If such a request exists, the LOP opens the connection between your SAProuter and SAP and you get notified by an e-mail that the network connection was opened.
 
 
How the Line Opener Program works
 
 
System Configuration notices
 
We have discovered that some users have problems with the Line Opener Program using a PC which is running Windows XP Professional SP1 (Service Pack 1). SAP therefore recommends to install Service Pack 2 before installing the Line Opener Program.
If you are facing problems with the Line Opener Program after installing a recent Microsoft patch, please replace the existing nix.dll file (located in LOP folder) according to SAP Note 991144.
 
To use the Semi-automatic Opening you need the Line Opener Program (LOP) which enables SAP to open service connections to your systems independently. Usages of the Semi-automatic Opening can be granted per system. Please note that when Semi-automatic Opening is enabled while there is an active SAProuter connection to your system (i.e. due to an open remote connection to a different system on the same SAProuter), the connection will be established without the use of the LOP.
 
To use the Semi-automatic Opening you need the Line Opener Program (LOP) which enables SAP to open service connections to your systems independently. Usages of the Semi-automatic Opening can be granted per system. Please note that when Semi-automatic Opening is enabled while there is an active SAProuter connection to your system (i.e. due to an open remote connection to a different system on the same SAProuter), the connection will be established without the use of the LOP.
 
If an SAP employee requires access to one of your systems, an opening request will be created. Naturally only opening requests can be designed to systems, for which you gave the SAP explicitly the permission for independent opening. The LOP checks periodically per https-request in SAP Service Marketplace to determine if an opening request exists for one of your systems. If such a request exists, the LOP opens the connection between your SAProuter and SAP and you get notified by an e-mail that the network connection was opened.
 
 
How the Line Opener Program works
 
 
System Configuration notices
 
We have discovered that some users have problems with the Line Opener Program using a PC which is running Windows XP Professional SP1 (Service Pack 1). SAP therefore recommends to install Service Pack 2 before installing the Line Opener Program.
If you are facing problems with the Line Opener Program after installing a recent Microsoft patch, please replace the existing nix.dll file (located in LOP folder) according to SAP Note 991144.
 
To use the Semi-automatic Opening you need the Line Opener Program (LOP) which enables SAP to open service connections to your systems independently. Usages of the Semi-automatic Opening can be granted per system. Please note that when Semi-automatic Opening is enabled while there is an active SAProuter connection to your system (i.e. due to an open remote connection to a different system on the same SAProuter), the connection will be established without the use of the LOP.
 
If an SAP employee requires access to one of your systems, an opening request will be created. Naturally only opening requests can be designed to systems, for which you gave the SAP explicitly the permission for independent opening. The LOP checks periodically per https-request in SAP Service Marketplace to determine if an opening request exists for one of your systems. If such a request exists, the LOP opens the connection between your SAProuter and SAP and you get notified by an e-mail that the network connection was opened.
 
 
How the Line Opener Program works
 
 
System Configuration notices
 
We have discovered that some users have problems with the Line Opener Program using a PC which is running Windows XP Professional SP1 (Service Pack 1). SAP therefore recommends to install Service Pack 2 before installing the Line Opener Program.
If you are facing problems with the Line Opener Program after installing a recent Microsoft patch, please replace the existing nix.dll file (located in LOP folder) according to SAP Note 991144.
 
To use the Semi-automatic Opening you need the Line Opener Program (LOP) which enables SAP to open service connections to your systems independently. Usages of the Semi-automatic Opening can be granted per system. Please note that when Semi-automatic Opening is enabled while there is an active SAProuter connection to your system (i.e. due to an open remote connection to a different system on the same SAProuter), the connection will be established without the use of the LOP.
 
If an SAP employee requires access to one of your systems, an opening request will be created. Naturally only opening requests can be designed to systems, for which you gave the SAP explicitly the permission for independent opening. The LOP checks periodically per https-request in SAP Service Marketplace to determine if an opening request exists for one of your systems. If such a request exists, the LOP opens the connection between your SAProuter and SAP and you get notified by an e-mail that the network connection was opened.
 
 
How the Line Opener Program works
 
 
System Configuration notices
 
We have discovered that some users have problems with the Line Opener Program using a PC which is running Windows XP Professional SP1 (Service Pack 1). SAP therefore recommends to install Service Pack 2 before installing the Line Opener Program.
If you are facing problems with the Line Opener Program after installing a recent Microsoft patch, please replace the existing nix.dll file (located in LOP folder) according to SAP Note 991144.
 
If an SAP employee requires access to one of your systems, an opening request is created. This is only possible for systems where you explicitely granted SAP permission for independent opening. The LOP periodically contacts SAP Service Marketplace via HTTPS to check for opening requests to one of your systems. If such a request is found, the LOP opens the connection between you SAProuter and SAP, notifying you by e-mail that the network connection was opened.
 
Please note that when Semi-automatic Opening is enabled while there is an active SAProuter connection to your system (i.e. due to an open remote connection to a different system on the same SAProuter), then the connection will be established without the use of the LOP
 

Semi Automatic Opening のプロセス概要

プロセスのステップ

  1. SAP の従業員がお客様のシステムへのアクセスを依頼します。
  2. 依頼が SAP Support Portal に転送されます。
  3. LOP が SAP Support Portal を定期的にチェックし、アクセス依頼があるかどうかを調べます。
  4. アクセス依頼がある場合は、LOP がネットワーク接続をオープンします(電子メール通知が送信されます)。
  5. SAP の従業員が所定の SAProuter インフラストラクチャー経由でお客様のシステムに接続できるようになります。

ラインオープナープログラムのインストール方法

ラインオープナープログラムは SAP Solution Manager に統合されています。SAP Solution Manager の機能を使用できない場合は、スタンドアロンの Java アプリケーションを使用できます。また、ホストが内部ネットワークを使用して SAProuter にアクセスできる必要があります。

Java ベースのラインオープナープログラムをインストールするには、[ダウンロード]を選択して実行ファイルを保存し、後述のインストール手順に従ってください。 最初に新しいインスタンス情報などを入力し、Registrator をクリックすることで登録します。その後、オープナーを実行することにより、回線のオープン依頼が継続的に監視されるようになります。