Explore core technologies such as Joule, unraveling the impact of AI in commercial strategies, and critical security considerations. Bridge the gap between theoretical knowledge and practical application, focusing on how to leverage AI to drive innovation and efficiency within the business context. Enhance strategic decision-making and contribute meaningfully to your organization's digital transformation efforts.
When: Prepare phase
SAP’s strategy focuses on integrating AI into every business process, transforming how people work and enhancing the productivity, profitability, and growth ambitions of our customers. We focus on delivering Business AI that- drives relevant outcomes, activates reliable insights and scales responsibly.
In line with SAP’s AI-first, Suite-first product strategy, we will re-think entire end-to-end processes and applications around AI.
SAP’s AI strategy also supports our customers’ cloud transformation efforts by accelerating migrations through AI-powered capabilities–such as custom code and process analysis, intelligent automation, and consulting capabilities in Joule.
AI Ethics: For years, SAP has built AI with security, privacy, compliance, ethics, and accuracy in mind. Our Guiding Principles for Artificial Intelligence(opens in new tab) were introduced in 2018, and our Global AI Ethics Policy(opens in new tab) followed in 2022.
Resources:
2. Responsible AI at SAP(opens in new tab)
1. About Joule Copilot
Joule is an AI copilot that’s grounded in your business data and infused with AI agents to proactively assist your employees in every cloud application they use while automating complex processes.
Explore the new Joule Agents with the strongest business process expertise. With full understanding of your business and the most comprehensive data, Joule Agents connect and work seamlessly together to accomplish any task more effectively than other AI agents, and supercharge your people.
2. Joule for Consultants
SAP Joule for Consultants is a conversational, AI-powered assistant designed to help SAP consultants by providing expert guidance, real-time answers, and access to SAP's comprehensive knowledge base, thereby accelerating project delivery, improving decision-making, and increasing productivity in SAP cloud transformations. It offers tailored, context-aware support for tasks ranging from solution design to code interpretation, acting as a valuable resource for both junior and expert consultants.
Check out our Recording(opens in new tab) to understand how Joule for Consultants works.
Key Outcomes:
The Solution (How it Works):
SAP AI Units is consumption-based virtual currency that can be used to access SAP Business AI services across SAP solutions. Per User Per Month(PUPM) AI Packages simplifies managing costs and tracking consumption of these AI services. Most Premium AI features available as PUPM packages, where AI units are deducted monthly based on user quantity. Package-based pricing brings together related features so customers don’t have to manage each feature independently and can predict their costs for each month with full control over how and when users can leverage them.
Explore our recording(opens in new tab) to learn how to leverage Business AI features effectively and how to monitor their utilization.
Resource: SAP AI Consumption Simplified(opens in new tab)
Take a look at this list(opens in new tab) of SAP AI Services which customers can access and utilize.
| Resources | Description |
| Business AI Catalog(opens in new tab) | Explore AI offerings to optimize productivity, drive innovation, and personalize experiences and generate estimates for SAP Business AI with the AI Estimator. |
| AI Services List(opens in new tab) | AI foundation services in BTP provide essential tools and frameworks for developing, deploying, and managing AI applications, leveraging cloud infrastructure to enhance scalability and efficiency. |
The Cloud Identity Services play a crucial role by serving as a trusted source for SAP applications. They help ensure security by handling login credentials, managing access permissions, and even connecting with other outside services securely.
To gain a deeper understanding of SAP Cloud Identity Services in the context of SAP Business AI, please utilize the following LINK(opens in new tab) to schedule a 1:1 session.
Resource:
Start by defining clear business goals and identifying processes suitable for AI automation to align with your strategic objectives. Evaluate your existing IT landscape, integration points, and dependencies to understand infrastructure capabilities. Establish governance frameworks to oversee implementation effectively. Prepare change management to support workforce adaptation to new AI-enabled workflows.
When: Prepare phase
| Resource | Description | Why it matters |
|---|---|---|
| SAP BTP AI Best Practices Guide(opens in new tab) | SAP BTP AI Best Practices is a curated collection of guides and patterns for implementing AI solutions on SAP Business Technology Platform. | This guide provides you the best practices to implement AI capabilities across your organization functionally and technically. |
| S(opens in new tab)AP Business AI Use Cases(opens in new tab) | Explore real-world AI use cases tailored to your line of business and see how AI capabilities help solve specific challenges and deliver measurable outcomes. | SAP currently supports over 200 use cases and continues to add more to meet evolving business needs and new opportunities. |
| AI Architecture Center | Discover AI-powered SAP reference architectures designed to reinvent business processes and automate tasks. Optimize efficiency, drive innovation, and transform your enterprise operations effortlessly. | Reference architectures provide a frame of reference that helps one get an overview of a domain while they provide a starting point for your own enterprise architecture effort. |
| SAP Business Accelerator Hub(opens in new tab) | SAP Business Accelerator Hub is a web application hosted by SAP that contains lot of prebuilt content across integrations & extension needs, APIs, AI and various other products. | To accelerate integration and extension, and to help you in digital transformation, you can discover, explore, and test the different types of content available on SAP Business Accelerator Hub. |
| AI Misssion Catalog(opens in new tab) | Implement your use cases on SAP Business AI, with step-by-step guidance and a well-established support from topic experts and SAP Community. | It serves as a central hub for exploring and understanding SAP Business AI and its various capabilities. |
SAP offers free courses designed to deepen understanding of AI at SAP and Business AI, providing insights into how these technologies can be strategically implemented within organizational frameworks. These courses help individuals grasp the fundamental principles and applications of AI in business contexts. Additionally, we have curated AI- guides that are valuable resources for exploring AI features available across various solution areas.
When: Explore phase