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SAP Customer Evolution Program

Accelerate Your Journey to the Cloud

The SAP Customer Evolution Program accelerates our installed base customers' journey toward an intelligent, sustainable enterprise across solution areas by bringing together best practices from SAP, latest innovations, services and tools, and the powerful SAP ecosystem. By guiding existing customers on their move from on-premise solutions to the cloud, the program helps you achieve a successful business process transformation, tailored to your unique business needs and requirements – no matter if in the cloud or hybrid.

Technology core of your business strategy

A modular, agile, integrated, and highly secure ERP landscape provides you with a holistic view of and real-time insights into the entire business.

Higher flexibility across your entire organization

  • Work in real time with a homogeneous user interface
  • Stay up-to-date in every place you do business

Adopt innovation faster

  • Leverage new capabilities as soon as they become available
  • Build new business models
  • Deliver more value to your customers through new and enhanced business processes quickly

Reduce complexity

Operate your intelligent, sustainable enterprise in the cloud to:

  • Free up resources
  • Reduce technical and vendor complexity
  • Invest time in growing your business

Reinvent Your Business in Three Steps


  • Understanding your unique innovation needs – including business goals, core business processes, and the main roadblocks
  • Evaluating your existing landscape, pinpoint the best place to start, and prioritize the steps to take first.


  • Building a tailored value case for you based on your input and using our consolidated experience
  • Creating a phased transformation plan that is tailored to your pace and fully aligned with SAP's product roadmap
  • Using the combined power of SAP and our powerful ecosystem, we accelerate the implementation of the designed roadmaps
  • Leveraging automated tools for the most critical phases of the deployment and outcome-driven services help you to lower the total TCO and time to value – no matter what your transformation path is: greenfield, brownfield or any mixture of it
    • Register for an SAP Customer Evolution kit engagement to start planning your transformation journey
    • Leverage SAP Signavio Process Transformation Suite starting with Process Insights to set priorities and add more value to your customers, more profitably and sustainably
    • Many of these tools are free of charge and available as a free self-service
    • Services offerings, such as SAP Value Assurance and the SAP Integrated Delivery Framework can be used as additional accelerators.


  • As transformation journeys are continuous, we maintain an ongoing feedback loop to be a trusted partner also for future innovations
  • Using our best practices and building a standardized and agile landscape, you can easily consume every innovation and further evolve their business processes – today, tomorrow, and in the future