Accelerated Innovation Enablement (AIE)

SAP's latest Business Suite provides innovation without disruption through the SAP Enhancement Packages (EHP). SAP Enhancement Packages represent a software delivery strategy that allows you to get innovations on top of SAP Business Suite without the need to upgrade your current release. For releases of the SAP Business Suite core applications (SAP ERP, SAP CRM, SAP SCM, SAP SRM, SAP PLM), Solution Management, SAP SuccessFactors, SAP Ariba, SAP Workforce Performance Builder, and SAP S/4HANA.

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How-to Tutorial:
How to request AIE service (PDF)
Frequently Asked Questions

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Software Downloads

Support Packages and Stacks

Methodology

The methodology for implementing new functionality within your SAP solution landscape has changed significantly. SAP Enhancement Packages allow you to decide which functionality and software innovations from SAP to implement using the SAP Switch Framework. The Accelerated Innovation Enablement service for SAP Enterprise Support is an essential element of SAP Enterprise Support. SAP provides up to five (5) remote person days (per calendar year) assistance and enablement per customer helping to evaluate the innovation capabilities of the latest SAP Enhancement Package.

Delivery

AIE is delivered remotely. The service will include two types of service elements:

AIE Live Expert Sessions are available at two different levels:

Overview of a major area
Expert sessions

And available in two variants:

1:1 session for a customer only
1:n for few customers where you benefit from joint discussion

Decide between live expert session in mode 1:1 (one expert / one customer) or 1:n (one expert / multiple customers for peer discussion ) and use 0.25 service days per each Live Expert Session and 0.25 service day ( or more depending on effort) per each Expert on Demand.

Value

Accelerated Innovation Enablement provides access to SAP Solution Architects to evaluate the innovation capabilities of the latest SAP Enhancement Package and how it may be deployed for your business process requirements.

SAP's Accelerated Innovation .Enablement service is delivered remotely by SAP Solution Architects and is only available to SAP Enterprise Support customers

Outcome

The information provided in the Accelerated Innovation Enablement service session will be documented in English by the SAP Solution Architect. The result should be used for further evaluation and implementation of SAP Enhancement Packages.