In the UI of the Maintenance Certificate Management the status regarding available as well as installed product licenses and maintenance certificates is displayed. Further license information can be downloaded, and license distribution can be maintained. Relevant systems for license distribution are of type ABAP, Java, and HanaDB and have lifecycle status ‘active'. The lifecycle status can be checked in Landscape Management (LMDB). An active lifecycle status is the result of a successful configuration of the managed system in Simple System Integration (SSI).

User interface

The Maintenance Certificate Management application is divided into two views:

  • System List view

Gives an overview of all relevant managed systems including license status, configuration data, and product information. Selecting one or more systems in the list offers different actions on the selected system(s). Additionally, the following enhancements are added to the Systems view:

  • Quick search option
  • Filters option
  • IT Admin Role column
  • Detail and Log view

License information about the selected system and processing logs are displayed in the corresponding tabs of this area:

  1. Received Data from Managed System
  2. Received Data from SAP Support Backbone
  3. Log

System list area

The system list area gives an overview of the managed systems. License distribution is supported for systems of type “Application Server ABAP” and “Application Server Java”. For systems of type “SAP HANA Database” the data is displayed as information only.


Selection Input
  • Customer ID: Defines the customers for which managed systems are listed. You can access the input field directly and provide a comma-separated list of customer ids (*-placeholder is supported). Further a value help is provided to search and filter customer ids.
Action Buttons

The possible actions depend on the authorizations which actions the user has. For more details see section authorization below.

  • Export: Offers an export as MS-Excel file of the system list.
  • Download Licenses: Downloads licenses to the local file system. In case of a single selected system the information is saved as a text file. In case of multiple selected systems, the information is saved as a ZIP-file containing the text files for the selected systems.
  • Filters: Filter entries based on Maintenance Validity, License, Maintenance Certificate, Received License, Received Maintenance Certificate, on Automatic Distribution
  • Quick Search: Search using Extended SID, Installation Number, and System Number
  • Refresh: Refreshes the system list.
Columns

The system list has following columns.

  • Automatic Distribution: This button allows the configuration of automatic distribution of licenses to the managed systems. Toggle the switch to activate or deactivate automatic distribution.
  • Extended System ID: The unique ID of the managed system and the type of technical system.
  • IT Admin Role: The administrator-assigned role of the technical system.
  • Installation Number: Number of the SAP installation where the managed system is part of.
  • System Number: The system number in the SAP Support Portal.
  • Customer Name: The name of the customer and the network.
  • Maintenance Validity: The validity of the maintenance contract.
Type Description
White No information about maintenance contract
Green Valid maintenance contract
Red No maintenance contract
  • License: The status of the product license in the managed system.
Type Description
White No data available
Green License status is valid
Red License status is invalid
  • Maintenance Certificate: The status of the maintenance certificate in the managed system.
Type Description
White No data available
Green Maintenance status is valid
Yellow Maintenance status is within 30 days of expiry
Red Maintenance status is invalid
  • Received License: The status of the product license received from SAP Support Backbone.
Type Description
White No data available
Green License status is valid
Red License status is invalid
  • Received Maintenance Certificate: The status of the maintenance certificate received from SAP Support Backbone.
Type Description
White No data available
Green Maintenance status is valid
Yellow Maintenance status is within 30 days of expiry
Red Maintenance status is invalid
  • Status of Automatic Distribution: Indicates if automatic distribution is enabled for the managed system.
  • Last Request for Maintenance Certificate Renewal: The time stamp of the last request for renewal of the maintenance certificate.
  • Customer Network Name: The name of the customer network.

Detail and log view

Received data from managed system

This tab shows the detailed license status as reported by the managed system.

Tab: Received Data from Managed System

  • System No.: The system number is a unique 18-digit number which the SAP license department assigns to each system.
  • Hardware Key: The 11-character hardware key of the system's host.
  • Software Product: The name of the SAP product as <product>_<database code>.
  • Type: The type differentiates between (Product) License and Maintenance Certificate.
  • Start Date: The date of generation of the license where the validity period starts.
  • Expiration Date: The expiration date of the maintenance certificate. The date 31.12.9999 stands for unlimited license validity.

Received Data from SAP Support Backbone

This is a list of available licenses which were retrieved from the SAP Support Backbone.

Tab: Received Data from SAP Support Backbone

  • Key Number: The license key.
  • Hardware Key: The 11-character hardware key of the system's host.
  • Expiration Date: The expiration date of the maintenance certificate. The date 31.12.9999 stands for unlimited license validity.
  • Type: The type differentiates between (Product) License and Maintenance Certificate.

Logs

The latest log messages of the license retrieval and distribution process.

Tab: Log Messages

  • Message Type: Valid types are Success (green), Warning (yellow) and Error (red).
  • Message: The short message text.
  • Time Stamp: The time stamp of the message.
  • User Name: The user who executed the process that writes the log message.
  • Long Text: A detailed version of the log message if available