Maintenance Certificate Management

The Maintenance Certificate Management in SAP Focused Run provides an overview about the managed systems which are relevant for license distribution.

In the UI of the Maintenance Certificate Management the status regarding available as well as installed product licenses and maintenance certificates is displayed. Further license information can be downloaded, and license distribution can be maintained. Relevant systems for license distribution are of type ABAP, Java, and HanaDB and have lifecycle status ‘active'. The lifecycle status can be checked in Landscape Management (LMDB). An active lifecycle status is the result of a successful configuration of the managed system in Simple System Integration (SSI).

User Interface


The Maintenance Certificate Management application is divided into two areas:

  • System List Area

Gives an overview of all relevant managed systems including license status, configuration data, and product information. Selecting one or more systems in the list offers different actions on the selected system(s).

  • Detail and Log Area

License information about the selected system and processing logs are displayed in the corresponding tabs of this area:

  1. Received Data from Managed System
  2. Received Data from SAP Support Backbone
  3. Log

System List Area

The system list area gives an overview of the managed systems. License distribution is supported for systems of type “Application Server ABAP” and “Application Server Java”. For systems of type “SAP HANA Database” the data is displayed as information only.


Selection Input

Since SAP Focused Run 3.0 FP03 the system overview lists systems that were filtered by input field Customer ID.

  • Customer ID
    Defines the customers for which managed systems are listed. You can access the input field directly and provide a comma-separated list of customer ids (*-placeholder is supported). Further a value help is provided to search and filter customer ids.

Action Buttons

The possible actions depend on the authorizations which actions the user has. For more details see section authorization below.

  • Print Version
    Provides a printable version of the system list.
  • Export
    Offers an export as MS-Excel file of the system list.
  • Automatic Distribution
    This button allows the configuration of automatic distribution of licenses to the managed systems. The following options are available:
    • Activate Automatic Distribution
    • Deactivate Automatic Distribution
       
  • Download Licenses
    Downloads licenses to the local file system. In case of a single selected system the information is saved as a text file. In case of multiple selected systems, the information is saved as a ZIP-file containing the text files for the selected systems.
  • Refresh
    Refreshes the system list.

Columns

The system list has following columns.

  • Extended System ID
    The unique ID of the managed system
  • System Type
    The type of the technical system
  • Installation Number
    Number of the SAP installation where the managed system is part of.

  • Maintenance Validity
    The validity of the maintenance contract.

Type Description
White No information about maintenance contract
Green Valid maintenance contract
Red No maintenance contract

  • License
    The status of the product license in the managed system.

Type Description
White No data available
Green License status is valid
Red License status is invalid

  • Maintenance Certificate
    The status of the maintenance certificate in the managed system.

Type Description
White No data available
Green Maintenance status is valid
Yellow Maintenance status is within 30 days of expiry
Red Maintenance status is invalid

  • Received License
    The status of the product license received from SAP Support Backbone.

Type Description
White No data available
Green License status is valid
Red License status is invalid

  • Received Maintenance Certificate
    The status of the maintenance certificate received from SAP Support Backbone.

Type Description
White No data available
Green Maintenance status is valid
Yellow Maintenance status is within 30 days of expiry
Red Maintenance status is invalid

  • Status of Automatic Distribution
    Indicates if automatic distribution is enabled for the managed system.
  • System Number
    The system number in the SAP Support Portal.
  • Last Request for Maintenance Certificate Renewal
    The time stamp of the last request for renewal of the maintenance certificate.
  • Product Version
    The list of versions of installed SAP products.
  • Customer Network Name
    The name of the customer network.

Detail and Log Area

Received Data from Managed System

This tab shows the detailed license status as reported by the managed system.

Tab: Received Data from Managed System

  • System No.
    The system number is a unique 18-digit number which the SAP license department assigns to each system.
  • Hardware Key
    The 11-character hardware key of the system's host.
  • Software Product
    The name of the SAP product as <product>_<database code>.
  • Type
    The type differentiates between (Product) License and Maintenance Certificate.
  • Start Date
    The date of generation of the license where the validity period starts.
  • Expiration Date
    The expiration date of the maintenance certificate. The date 31.12.9999 stands for unlimited license validity.

Received Data from SAP Support Backbone

This is a list of available licenses which were retrieved from the SAP Support Backbone.

Tab: Received Data from SAP Support Backbone

  • Key Number
    The license key.
  • Hardware Key
    The 11-character hardware key of the system's host.
  • Expiration Date
    The expiration date of the maintenance certificate. The date 31.12.9999 stands for unlimited license validity.
  • Type
    The type differentiates between (Product) License and Maintenance Certificate.

Logs

The latest log messages of the license retrieval and distribution process.

Tab: Log Messages

  • Message Type
    Valid types are Success (green), Warning (yellow) and Error (red).
  • Message
    The short message text.
  • Time Stamp
    The time stamp of the message.
  • User Name
    The user who executed the process that writes the log message.
  • Long Text
    A detailed version of the log message if available

Authorization for Maintenance Certificate Management

The authorization object FRN_LIC only has the field ACTVT that defines general access authorization of the user to the license management.

  • (03) Display: Read-only view.
  • (16) Execute: Allows user to execute configuration actions.

Users that have Execute permission also have Display permission.

Available actions sorted by permission:

  • Display
    • Use standard actions: Print Version, Export, Refresh
    • Download license data
  • Execute
    • All Display permissions
    • Configure automatic distribution

Troubleshooting

For troubleshooting information, please check the Maintenance Certificate Management Troubleshooting page.