Notification Management
Notification Management in SAP Focused Run enables automated notifications. Notifications can be sent by the user manually or can be scheduled to be sent automatically upon a trigger or event.
Capabilities
- Different modes like SMS or Email
- Manual notification allows to select recipients from the already maintained recipient list or enter email ids or phone numbers.
- Different text areas to compose emails and SMS. Rich text editor for emails helps to send out rich content.
- Confirmation receipt
Notification Use Cases
- Alert Management: Used to send manual notification from an individual alert or to schedule automatic notification based on alert status.
- Real User Management Notification
- Work Modes: used to send manual notification to inform about a work mode instantly or to schedule a notification before the start of the work modes.Shell based instant/manual notification: towards the bottom left corner of the shell you can find a mail icon. This can be clicked to send manual notification to recipients defined in recipient lists/systems or any other email id. No content is pre-filled when the notification screen opens.
Notification Repository
You can access all notification content in the tile group Alert & Notification Management -> Notification Management.
Here you can find the following menu entries:
- Recipient Lists: they work like distribution lists which collects emails/phone numbers to be used for notification.
- Templates: Content of an automated email or SMS can be maintained here.
- Schedules: When to send an automated notification is maintained here. Examples are ‘1 hour before the work mode'; ‘1 day before the work mode' etc.
- Configurations: The connection between template, schedule, recipient list and systems are done here. This is an important step for automatic notification.