This page explains how to connect SAP Omnichannel Sales Transfer and Audit to SAP Cloud ALM to enable monitoring.

Currently, the following monitoring application is supported for SAP Omnichannel Sales Transfer and Audit:

Integration & Exception Monitoring

Prerequisites

  • You have a subscription for SAP Omnichannel Sales Transfer and Audit.
  • The SAP Omnichannel Sales Transfer and Audit tenant has already been imported into SAP Cloud ALM and is available in Landscape Management.

Setup steps in SAP Cloud ALM

The integration between SAP Cloud ALM and SAP Cloud services like SAP Omnichannel Sales Transfer and Audit is orchestrated by SAP-Managed Connectivity. This uses our OpenTelemetry-based data collection infrastructure to report monitoring data to SAP Cloud ALM. To activate the data collection, you must only activate the monitoring in the SAP Cloud ALM app. It is mandatory, that you give consent for the data exchange by activating monitoring in the respective monitoring application.

Activate data collection for Integration Monitoring