With Business Units customers can structure their cloud services and systems independent of the customer number. This is especially helpful for customers who have only one customer number for all their cloud services. Shared systems, e.g., a global Integration Suite, can be assigned to more than one Business Unit.

Business Units must not be confused with Business Services. 

  • Business Units:
    • Used to describe an organizational entity (department, region, etc.) within a customer and assign systems that are used or belong to this organization
    • An inherent property of services, systems and business services
  • Business Services: 
    • Used to group services and systems on a Business-purpose level, e.g., systems that support the sales business process. 
    • A landscape object in itself
    • Business Services must the created in Business Service Management

Business Units can be used in Attribute-based Access Control to control the visibility and accessibility of services and systems. This way the customer can assign systems to a business unit and create an access control list that uses the Business Units attribute of services, systems, and business services to decide if the system can be accessed. Last but not least the customer can assign the users that belong to a Business Unit to the access control list and give only them access to the services and systems in this business unit. 

Prerequisites

Technical Prerequisites

To maintain Business Units and add or remove systems to them you need the role:

  • Landscape Management Security Administrator

To view existing Business Units no specific role other than access to the Landscape Management application is required.

Configuration & Usage in Landscape Management

Create a new Business Unit

The Business Units maintenance is located in the Landscape Management Configuration panel.

  • You need the role Landscape Management Security Administrator to edit Business Units

To create a new Business Unit:

  1. Click the cogwheel icon in the upper right corner to open the 'Configuration' panel
  2. Click the '+' button in the section 'Customer Business Units' to create a new Business Units
  3. Enter a name and a description
  4. Click the 'Save' button
  5. To change the name or description of an existing business unit, click the 'Edit' button in the row of the business unit you want to change
  6. Click the 'Save' button to save your changes
Add Landscape Objects (Mass-Maintenance)

In the Landscape Management configuration, you can mass add and remove services, systems, and business services to a business unit.

  • Please note that the selection list for the landscape objects is access-controlled. This means you can only see and select landscape objects that you have access to
  1. In the row of an existing business unit, click the 'Landscape Objects' button
  2. Click the '+' button to open the Landscape Objects Search
  3. Select the landscape objects you want to add and click the 'OK' button
    1. You can only add 1000 objects at once, to add more add the first 1000 and then click the '+' button again for more
  4. To delete landscape objects from the business unit, select them in the list and click the 'Delete' button in the upper right corner
  5. Save your changes before closing the mass maintenance
Assign Business Units on Services & System Level

You can also assign a business unit directly in the service, system or business service. 

  1. In the service, system or business services details find the section 'Business Units'
  2. Click the 'Edit' button to change the assignment
  3. Select the business unit to assign or click the 'x' button on the business unit tag to remove an assigned one
  4. Changes are saved automatically
  5. Click the 'Deactivate edit mode' button to leave edit mode
Delete Business Units

To delete a business unit:

  1. Click the cogwheel icon in the upper right corner to open the 'Configuration' panel
  2. Click the 'Delete' button in the row for the business unit you want to delete
  • You can only delete a business unit that is not used in any Access Control Lists
  • All assignments to landscape objects will be deleted automatically
Use Business Units in Landscape Management

You can make use of business units in Landscape Management in the following way:

  • You can use them to find Services, Systems, and Business Services using the Live Search or the 'Filter' function in the Services & Systems list
  • You can use them as a rule in Access Control List to restrict who can access the landscape objects