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Technical Assistance
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Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
| Area | Metric | Description |
|---|---|---|
| Availability | Availability Check | Checks whether the Cloud Connector can be reached via ping. |
| Availability | Ping Time | The duration of the ping request (in milliseconds). |
| Connections | Connected Subaccounts | Shows the connected subaccounts and their connection status. |
| Connections | Active Connections | Shows the number of active connections per subaccount. |
| Backends | Backend Calls | Number of backend calls for each maintained backend. |
| Hardware | Physical Memory | Determines the physical memory of the Cloud Connector (in GB). |
| Hardware | Virtual Memory | Provides the virtual memory of the Cloud Connector (in GB). |
| Hardware | Java Heap | Determines the Java Heap of the Cloud Connector (in GB). |
| Certificates | Certificate Validity | Number of days until the certificate expires. A certificate is marked as ok (respectively expiring) if the number of days to expiry lies above (respectively below) the corresponding threshold in the SAP Cloud Connector configuration. |
For Health Monitoring, the SAP Cloud Connector should be in version 2.13.0 or higher.
Please refer to the corresponding section Setup Step in SAP Cloud Connector.
Please refer to the corresponding section Setup Steps in SAP Cloud ALM.
As soon as an endpoint is created in Health Monitoring, the monitoring of the SAP Cloud Connector system will be automatically activated. In order to display the service in the Health Monitoring application, please perform the following steps.