Business Process Monitoring Content

Key Performance Indicators

Process	Key Performance Indicator (KPI)	Description	SAP Solution
Design to Operate	Billing Documents Posted	Measures the number of created sales invoices.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Blocked Purchase Order Items	Measures the number of purchase order items that are currently blocked and cannot be further processed. This might indicate possible delays in the purchasing process.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Deliveries Overdue for Picking	Measures the number of outbound deliveries that are not yet fully picked even though the planned picking date has passed.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Failed Goods Movements During Process Order Confirmation	Measures the number of failed goods movement (consumption of components and/or goods receipt of produced goods) postings during process order confirmation. Failed goods movement postings represent an inconsistency between the real-world stock information and the book inventory because the components have already been physically consumed in production. These errors should be corrected in a timely manner and must be corrected at the latest during the period-end closing due to legal requirements.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Failed Goods Movements During Production Order Confirmation	Measures the number of failed goods movement (consumption of components and/or goods receipt of produced goods) postings during production order confirmation. Failed goods movement postings represent an inconsistency between the real-world stock information and the book inventory because the components have already been physically consumed in production. These errors should be corrected in a timely manner and must be corrected at the latest during the period-end closing due to legal requirements.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Open and Overdue Purchase Order Items	Measures the number of purchase order items that are not yet fully delivered and whose planned delivery date in the schedule line has passed. Purchase order items for which a goods receipt is not foreseen and for which either the "delivery completed" indicator or the "deletion" indicator is set are not shown. They could indicate current delays in your purchasing process and subsequent processes (sales, production, maintenance, or repair).	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Open and Overdue Purchase Requisition Items	Measures the number of purchase requisition items whose planned delivery date has passed and for which no purchase order item has yet been created or for which not all quantities were converted into purchase order items. Only items without a "deletion" indicator are considered.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Open Sales Documents	Measures the number of sales orders that are still open, that is, without complete delivery. It is not considered whether the planned goods issue date is in the past or in the future.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Outbound Deliveries Created	Measures the number of outbound deliveries that have been created.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Outbound Deliveries Overdue for Goods Issue	Measures the number of outbound deliveries whose planned goods issue date has passed and for which no complete goods issue posting has taken place yet. The identified deliveries could indicate situations in which the delivery date cannot be met and the delivery to your customer could be delayed.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Overdue Process Orders Assigned to Sales	Measures the number of overdue process orders (based on the basic finish date) that are assigned to a sales document. The key figure also provides additional processing information about the sales order items because they may have been rejected or because the process order is still open even though all items were fully processed.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Overdue Production Orders Assigned to a Sales Document	Measures the number of overdue production orders (based on the basic finish date) that are assigned to a sales document. The key figure also provides additional context information about the sales order items as the sales order item might have been rejected or fully processed but the production order has remained open.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Planned Orders with Opening Date in the Past	Measures the number of planned orders whose opening date has passed and that have not yet been converted into a manufacturing order. The identified planned orders could indicate current delays in your manufacturing process.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Plant Maintenance Orders or Customer Service Orders Created	Measures the number of created work orders for plant maintenance or customer service.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Process Orders Created	Measures the number of created process orders. This figure also indicates whether the process order was created with or without reference to a planned order.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Process Orders Overdue for (Technical) Closure	Measures the number of process orders whose "delivery completed" indicator is set, the scheduled finish date is already overdue, and the field for technical completion is still initial. The statuses of such process orders are neither "technically completed" nor "closed". If the process orders are not technically completed in time, in case of partial confirmations of reservations, capacity requirements and purchase requisitions are not deleted.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Process Orders Overdue for Delivery Completion	Measures the number of released process orders whose scheduled finish date is overdue and for which the "final delivery" indicator is not set. Process orders that have not yet been initially confirmed are not selected. The identified process orders could indicate current delays in your manufacturing process.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Process Orders Overdue for Final Confirmation	Measures the number of process orders whose scheduled finish date has passed and for which the final confirmation has not yet been posted (that is, the confirmed end date of the manufacturing order is empty). Production orders with the status "technically completed" or "closed" are excluded. The identified, already released process orders could indicate situations in which the activity has either not yet been consumed or not yet posted in the system and could be occupying important production resources in the system.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Process Orders Overdue for Release	Measures the number of process orders whose scheduled release date is overdue and that have not yet been released. The identified process orders could indicate current delays in your manufacturing process.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Production Orders Created	Measures the number of created production orders. This figure also indicates whether the production order was created with or without reference to a planned order.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Production Orders Overdue for (Technical) Closure	Measures the number of production orders whose "delivery completed" indicator is set, whose scheduled finish date is overdue, and whose field for technical completion is still initial. The statuses of these production orders are neither "technically completed" nor "closed". If the production orders are not technically completed in time in case of partial confirmations of reservations, capacity requirements and purchase requisitions are not deleted.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Production Orders Overdue for Delivery Completion	Measures all released production orders whose scheduled finish date is overdue and whose "final delivery" indicator is not set. Production orders that have not been initially confirmed are not selected. The identified production orders could indicate current delays in your manufacturing process. The identified production orders could also indicate (old) supplying elements that are considered in current available-to-promise (ATP) and material requirement planning (MRP) calculations, which could lead to inaccurate planning results.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Production Orders Overdue for Final Confirmation	Measures all production orders whose scheduled finish date has passed and whose final confirmation has not yet been posted (that is, the confirmed end date of the manufacturing order is empty). Production orders with the status "technically completed" or "closed" are excluded. The identified, already released production orders could indicate situations in which the activity has either not yet been executed or not yet posted in the system and could be occupying important production resources in the system.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Production Orders Overdue for Release	Measures the number of production orders whose scheduled release date is overdue and that have not yet been released. The identified production orders could indicate current delays in your manufacturing process.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Purchase Order Items Without "Final Invoice" Indicator	Measures the number of purchase order items for which a goods receipt is not expected or whose item delivery date has passed but whose "final invoice" indicator is not yet set. Note: The overall invoice receipt quantity is not considered, and even fully invoiced items are selected if they don't have a "final invoice" indicator. Purchase order items that are deleted, on hold, return items, or those that are not subject to commitment management, are not shown. Items for external services are also excluded. The identified purchase order items could indicate situations that lead to incorrect open commitment items in controlling.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Sales Documents Created	Measures the number of created sales documents.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Throughput of Outbound Goods Movements	Measures the number of outbound goods movements that have been posted.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Blocked Purchase Order Items	Measures the number of purchase order items that are currently blocked and cannot be further processed. This might indicate possible delays in the purchasing process.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Inbound Deliveries Created	Measures the number of created inbound deliveries.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Inbound Deliveries Overdue for Goods Receipt	Measures the number of inbound deliveries whose planned delivery date has passed but for which no complete goods receipt posting has taken place yet.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Inbound Delivery Items Overdue for Goods Receipt Posting	Measures the number of inbound delivery items that are open, that is, no goods receipt has been posted yet, and whose planned delivery date has passed. If available, the related purchasing document, for example, the purchase order item or scheduling agreement item, is also displayed.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Open and Overdue Purchase Order Items	Measures the number of purchase order items that are not yet fully delivered and whose planned delivery date in the schedule line has passed. Purchase order items for which a goods receipt is not foreseen and for which either the "delivery completed" indicator or the "deletion" indicator is set are not shown. They could indicate current delays in your purchasing process and subsequent processes (sales, production, maintenance, or repair).	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Open and Overdue Purchase Requisition Items	Measures the number of purchase requisition items whose planned delivery date has passed and for which no purchase order item has yet been created or for which not all quantities were converted into purchase order items. Only items without a "deletion" indicator are considered.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Overdue Open Vendor Items in Accounts Payable	Measures the number of open vendor items (that is, vendor items that are not yet cleared) in accounts payable (FI-AP) whose payment net due date is overdue. They indicate situations in which you did not pay your vendors in time and where you could lose cash discounts. In case of open and overdue vendor credit memos, this key figure might indicate situations in which you are waiting for money that is currently missing in your cash flow.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Purchase Order Items Created	Measures the number of purchase order items that have been created and that don't have a "deletion" indicator that is set on item level.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Purchase Order Items Created After Invoice	Displays all purchase order items that were created after the corresponding Materials Management (MM) invoice was posted within a defined reference period. The identified purchase order items could indicate situations in which buyers have ordered goods or services without creating a corresponding purchase order in the system, thereby violating process compliance.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Purchase Order Items Without "Final Invoice" Indicator	Measures the number of purchase order items for which a goods receipt is not expected or whose item delivery date has passed but whose "final invoice" indicator is not yet set. Note: The overall invoice receipt quantity is not considered, and even fully invoiced items are selected if they don't have a "final invoice" indicator. Purchase order items that are deleted, on hold, return items, or those that are not subject to commitment management, are not shown. Items for external services are also excluded. The identified purchase order items could indicate situations that lead to incorrect open commitment items in controlling.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Purchase Requisition Items Created	Measures the number of purchase requisition items that have been created and for which the "deletion" indicator is not set.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Supplier Invoices Created	Measures the number of created supplier invoices.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Supplier Invoices in Status "Parked"	Measures the number of invoices with the status "parked", including information from workflows. The identified invoices with the status "parked" could indicate situations in which important information or approval is missing, which could lead to late vendor payments and/or postings into wrong periods.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Throughput of Inbound Goods Movements	Measures the number of posted inbound goods movements.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Supplier Invoice Items Blocked for Payment	Measures the number of supplier invoices for which the payment block is still set for blocking reasons (for example, price, quantity, date, quality, manual block, or stochastic block). The identified invoices could indicate situations in which you have already lost or partially lost a cash discount because the payment block prevents the invoices from being paid by the payment program.	SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Recruit to Retire	Candidates Created	Counts the number of candidates that were created in the defined time frame.	SAP SuccessFactors
Recruit to Retire	Contract Created to Employee Start Date	Measures the average lead time (in days) between the creation of a contract for which a person has been hired and the start date of the employee, with the start date lying within in the defined time frame.	SAP SuccessFactors
Recruit to Retire	Contracts Created	Counts the number of contracts that were created in the defined time frame.	SAP SuccessFactors
Recruit to Retire	Employments Terminated Within 30 Days	Counts the number of employees whose employment will be terminated within the next 30 days.	SAP SuccessFactors
Recruit to Retire	Job Applications in Status "Applied"	Counts the number of job applications that were created in the defined time frame and which are in status "applied".	SAP SuccessFactors
Recruit to Retire	Job Applications in Status "Not Applied"	Counts the number of job applications that were created in the defined time frame and which are in status "not applied".	SAP SuccessFactors
Recruit to Retire	Job Applications Modified	Counts the number of job applications that were created in the defined time frame and which are in status "not applied".	SAP SuccessFactors
Recruit to Retire	Job Offers Created	Counts the number of job offers that were created in the defined time frame.	SAP SuccessFactors
Recruit to Retire	Job Offers Pending	Counts the number of job offers for which an approval is pending.	SAP SuccessFactors
Recruit to Retire	Job Requisition to Hiring (Time to Fill)	Measures the average lead time (in days) between the creation and the closing of a job requisition for which a person has been hired, with the closing date lying within the defined time frame.	SAP SuccessFactors
Recruit to Retire	Job Requisitions Closed	Counts the number of job requisitions that were closed in the defined time frame.	SAP SuccessFactors
Recruit to Retire	Job Requisitions Created	Counts the number of job requisitions that were created in the defined time frame.	SAP SuccessFactors
Recruit to Retire	Job Requisitions with Applications	Counts the number of job requisitions that were created in the defined time frame and for which an application exists.	SAP SuccessFactors
Recruit to Retire	Job Requisitions Without Applications	Counts the number of job requisitions that were created in the defined time frame and for which no application exists.	SAP SuccessFactors
Recruit to Retire	Offer Letters Created	Counts the number of offer letters that were created in the defined time frame.	SAP SuccessFactors
Recruit to Retire	Offer Letters Pending	Counts the number of offer letters pending since five working days.	SAP SuccessFactors
Recruit to Retire	Send Date of Offer Letter to Candidate Response	Measures the average lead time (in days) between sending the offer letter and receiving a response from the candidate, with the candidate response arriving within in the defined time frame.	SAP SuccessFactors
Recruit to Retire	Vacant Positions	Counts the number of positions that are to be hired.	SAP SuccessFactors
Lead to Cash	Billing Document Line Items Created	Measures the number of created sales invoice items.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Billing Documents Not Posted to Accounting	Measures the number of billing documents that were not transferred to accounting. This could indicate sales transactions that are not reflected in your accounts receivable accounting (FI-AR). This could lead to a lack of transparency for overdue customer payments, so billing is not possible. With customer payments, this could lead to unallocated cash because the payment cannot be assigned to an open item in accounts receivable.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Billing Documents Posted	Measures the number of created sales invoices.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Cancelling Sales Invoices	Measures all canceling invoices (or more general SD billing documents) that were created in a defined time frame. Both the canceling document and the cancelled document are shown, as well as information about the elapsed time between the two documents.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Deliveries Overdue for Billing	Measures the number of outbound deliveries for which the actual goods issue posting has taken place but for which no invoice has been created yet even though the billing date has passed ("shipped not billed").	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Deliveries Overdue for Picking	Measures the number of outbound deliveries that are not yet fully picked even though the planned picking date has passed.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Delivery Items Overdue for Billing	Counts outbound delivery items with a goods issue posting for which no billing document has yet been created, even though the billing date has passed. The preceding sales document is also displayed with the net value, if available. The identified deliveries can indicate situations in which goods have already been shipped to your customer, but for which you cannot expect a corresponding customer payment because a billing document has not yet been created.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Distinct Errors During Billing Due Runs	Measures all billing documents that were not transferred to accounting (analogous to transaction VFX3, but for all sales organizations at once). This could indicate sales transactions that are not reflected in accounts receivable (FI-AR). This could cause a lack of transparency for overdue customer payments and thereby block billing. With customer payments, this could lead to unallocated cash because the payment cannot be assigned to an open item in accounts receivable.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Distinct Errors During Delivery Due Processing (Sales)	Displays all sales document items with error messages that were created during the automatic delivery due run for sales orders (delivery-related) within a defined reference period.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Exceptions During Payment Runs	Measures the number of error messages that were raised during the payment runs of the last couple of days and are related to accounts payables (FI-AP) or accounts receivables (FI-AR). The data is listed according to payment run IDs. It is not checked whether the corresponding open item was processed successfully in the meantime. In particular, this key figure highlights unsuccessful payments that are not related to blocking reasons. Instead, the cause could be that payment methods are not maintained or that important information is missing in the vendor master data, preventing the successful execution of a maintained payment method.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Financial Line Items Posted	Number of FI line items posted.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Financial Postings	Measures the number of performed financial postings.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Incomplete Sales Documents	Measures the number of sales documents that are incomplete (for example, incomplete pricing) and hence might not be further processed until the missing fields are completed. This might delay the delivery and/or billing.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Missing Fields in Incomplete Sales Document Items	Displays all sales document items created in a defined time period that have missing fields in the incompletion log according to incompletion rules (similar to transaction V.02). The missing fields per item are explicitly shown. Depending on which fields are missing, the identified sales document items can cause different situations: If the pricing information or net value is missing, shipped goods can't be billed. If the information about the shipping point, the shipping instructions, or the scheduling dates is missing, this can result in delays in your order management and in the subsequent warehouse and distribution processes.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Open Items in General Ledger Accounts (FI-GL)	Measures all open items on selected open items in managed G/L accounts that are not yet cleared. This includes open items on GR/IR clearing accounts, bank clearing accounts, or unallocated cash accounts. The identified open items could indicate business transactions in finance that are not yet completed. This can lead to delays or issues during period-end closing (financial closing process), and to issues regarding the closure of financial statements.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Open Sales Documents	Measures the number of sales orders that are still open, that is, without complete delivery. It is not considered whether the planned goods issue date is in the past or in the future.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Outbound Deliveries Created	Measures the number of outbound deliveries that have been created.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Outbound Deliveries Overdue for Goods Issue	Measures the number of outbound deliveries whose planned goods issue date has passed and for which no complete goods issue posting has taken place yet. The identified deliveries could indicate situations in which the delivery date cannot be met and the delivery to your customer could be delayed.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Outbound Delivery Items Overdue for Goods Issue Posting	Measures the number of outbound delivery items that are open, that is, no goods issue has been posted yet, and whose planned goods issue date has passed.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Overdue Open Items in Accounts Receivable (Customer Items)	Measures the number of open customer items (that is, items that are not yet cleared) in accounts receivable (FI-AR) whose payment net due date is overdue. Open and overdue customer items could indicate that you did not receive payment from your customer in time.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Overdue Sales Schedule Line Items	Measures all open schedule line items that are overdue for delivery creation and whose planned goods issue date (default) has passed. Please note that the age analysis uses the planned goods issue date. The identified schedule line items could indicate situations where the confirmed delivery date cannot be met and the delivery to your customer could be delayed.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Payment Runs per Company Code	Counts the number of payment runs per company code each day, based on selection parameters.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Rejected Sales Document Items	Displays all rejected order items that were created within a defined reference period. The identified order items could indicate situations in which sales order items were rejected due to unwanted reasons such as wrong materials or missing stock for required delivery date.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Document Item Creation to Invoice Creation	Measures the average lead time or cycle time in days between the creation date of the invoice item and the creation date of the corresponding sales order item. For each sales order item, an individual lead time is calculated. The average lead time is calculated by summing up all individual lead times and dividing them by the total number of sales order items.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Document Items Created	Measures the number of sales document items that have been created in a defined time frame.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Document Items Overdue for Billing	Measures the number of all sales order items (order-related billing) whose planned billing date has passed and whose invoice has not yet been fully created. The identified sales order items could indicate situations in which services have been provided to your customer and for which you cannot expect a customer payment (lost revenue) because a billing document has not yet been created.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Documents Created	Measures the number of created sales documents.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Documents Open and Overdue for Delivery	Measures the number of sales orders that are still open (that is, at least one schedule line is not yet fully delivered) and overdue (that is, the planned goods issue date for the open schedule line has passed) for delivery. This key figure points you to all sales orders that were not delivered to your customers in time.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Documents with Billing Block	Measures the number of sales documents that are blocked for billing. This can either be an explicit billing block or an implicit billing block that is derived from a corresponding credit block. Any kind of billing block can slow down or even prevent the cash collection from your customer.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Documents with Credit Block	Measures the number of sales documents that are blocked due to an unsuccessful credit check. A credit block can slow down or even prevent either a shipment to your customer (implicit delivery block) or the cash collection from your customer (implicit billing block).	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Documents with Delivery Block	Measures the number of sales documents that have not yet been delivered or have only been partially delivered and are blocked for delivery. This can either be an explicit delivery block or an implicit delivery block that is derived from a corresponding credit block. Any kind of delivery block can slow down or even prevent a shipment to your customer.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Throughput of Outbound Goods Movements	Measures the number of outbound goods movements that have been posted.	SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Customer Projects with "To Postpone" Amount	Measures the customer project billing items with cost or amount that is to be postponed in the current period.	SAP S/4HANA Cloud Public Edition
Lead to Cash	Customer Projects with "To Write Off" Amount	Measures the customer project billing items with cost or amount that is to be written off in the current period.	SAP S/4HANA Cloud Public Edition
Lead to Cash	Customer Projects with Overdue "To Bill" Revenue	Measures the customer project billing items with revenue that is to be billed in the current period.	SAP S/4HANA Cloud Public Edition
Lead to Cash	Expiring Entitlements	Counts the number of entitlements that are going to expire in 7 days or less.	SAP Entitlement Management
Lead to Cash	Leads Created	Counts the number of leads that were created in the selected time frame.	SAP Cloud for Customer
Lead to Cash	Sales Orders in Status "Open" or "In Process"	Counts all sales orders that are in status "Open" or "In Process".	SAP Cloud for Customer
Lead to Cash	Opportunities in Status "Open" or "In Process"	Counts all opportunities that are in status "Open" or "In Process".	SAP Cloud for Customer
Lead to Cash	Opportunities Created	Counts the number of opportunities that were created in the selected time frame.	SAP Cloud for Customer
Lead to Cash	Opportunities Not on Track	Counts the number of opportunities with a slow or stalled sales progress (not "On Track") that are up to 180 days old	SAP Cloud for Customer
Lead to Cash	Open Tickets Overdue for Completion	Counts all open tickets whose completion due date is in the past.	SAP Cloud for Customer
Lead to Cash	Tickets Created	Counts the number of created tickets.	SAP Cloud for Customer
Lead to Cash	Ticket Creation to Completion	Measures the average lead time (in days) between ticket creation and completion.	SAP Cloud for Customer

Business Process Monitoring - Content

Key Performance Indicators