Please read the latest interview on the announcement of SAP Cloud ALM Extended to Cover SAP BTP.
Learn more about SAP Cloud ALM for operations from the overview presentation (PDF) and the What's new in Q4/2024 (PDF). For the strategic overview on all of SAP's operations platforms, check out the whitepaper on "Operations of cloud-centric and hybrid SAP solution landscapes".
Please also register for the upcoming What's New Calls.
For further details, please check the SAP Cloud ALM for Operations - Expert Portal.
This video gives you an overall impression, how SAP Cloud ALM for operations can help you in minimizing operations costs and maximizing operations efficiency by giving you full transparency of your cloud solutions in a simplified and visualized way.
Please find more videos on SAP Cloud ALM for operations on the official SAP Services and Support YouTube Channel.
Build the skills you need at your own pace and earn a Record of Achievement: *New* SAP Learning Journey: Operating with SAP Cloud ALM
SAP Cloud ALM for operations empowers customers to understand the health of SAP business solutions:
Provides full stack monitoring and alerting covering business processes, integration, users, applications, and the health of cloud services and systems
Acts as collaboration platform between LOB and IT
Allows to conduct root cause analysis on technical as well as on business process level
SAP Cloud ALM for operations enables customers to increase operations efficiency by automating corrective actions as well as regular operations tasks
SAP Cloud ALM for operations helps to predict anomalies in business process and application operations by event correlation and learning out of the collected data (AIOps)
SAP Cloud ALM for operations provides transparency regarding availability of business services including business downtimes, business events and business SLA's
Business Process Monitoring
Integration & Exception Monitoring
Real User Monitoring
Synthetic User Monitoring
Job & Automation Monitoring
Configuration & Security Analysis
Health Monitoring
Supports health checks for customer built cloud services and on-prem systems including trends and usage metrics
Business Service Management
Intelligent Event Processing
Please find a full list of SAP Cloud ALM customer references here.
Based on SAP Cloud ALM, we have implemented several use cases for integration monitoring, health monitoring, and real-user monitoring, which has given us the transparency for the cloud services we are looking for.
We use business process monitoring of the SAP Cloud ALM solution to keep an eye on the flow of documents through our processes.
In addition to securing our system's health, SAP Cloud ALM provides valuable insights based on integration, exception, job, and automation monitoring.
SAP Cloud ALM has been a critical tool for managing our SAP landscape seamlessly integrating monitoring to our 24x7 Service Desk for production support.
We have just started effectively using the SAP Cloud ALM solution, and we are amazed at the benefits of the health monitoring and business process monitoring capabilities.
We have integrated the SAP Cloud ALM solution into our SAP Business Suite software and SAP Business Warehouse application, which helps proactively monitor background jobs and business warehouse process chains in real time.
Deploying the SAP Cloud ALM solution has enabled Eastland Group to gain improved insights into system performance, identify potential issues, and drill down into relevant details through the easy-to-use customer experience dashboards.