SAP Cloud ALM for Operations

  • Features, functions and processes for operating your cloud centric solution landscapes
  • Capabilities like Business Process Monitoring and Integration Monitoring for having a central entry point to operate your complete SAP landscape running on different technologies.

Learn more about SAP Cloud ALM for operations from the overview presentation (PDF).

How SAP Cloud ALM for operations can help in the governance of End-to-End Processes of the Intelligent Enterprise is explained in this video.

For detailed information, please also check the
SAP Cloud ALM for Operations - Expert Portal

SAP Cloud ALM for operations offerings

Monitoring: Integrated and powerful monitoring with focus on business processes, integration, users and application aspects

Analytics & Intelligence: Out-of-the-box root cause analysis with Business Process Improvement and Technical Analytics based on advanced analytics & prediction

Event & Alert Management: Use case specific alert calculation including alert clustering plus intelligent event processing

Operation Automation: Reactive/Proactive execution of operation flows to avoid repeating tasks and increase overall operation quality

Functional Overview

Core functionality of SAP Cloud ALM for operations

  • Typical functionalities, which are needed to operate hybrid customer solutions
  • Business Process Monitoring supports the detect-to-correct lifecycle of SAP Cloud solutions along the end-to-end processes of the Intelligent Suite.
  • Large number of predefined KPI for Business Process Monitoring for Lead to Cash, Source to Pay, and Design to Operate
  • Integration Monitoring provides an overview on all defined interfaces of your solution landscape
  • Integrated alerting and reporting capabilities

Core Capabilities

Business Process Monitoring

The Business Process Monitoring app in SAP Cloud ALM for operations supports the detect-to-correct lifecycle of SAP Cloud solutions along the end-to-end processes of the Intelligent Suite.

Business process monitoring aims to provide transparency about the end-to-end process health based on predefined key performance indicators (KPIs). It enables both line-of-business users and IT users to directly identify business process disruptions across the entire system landscape, and to react to anomalies before critical situations arise.

The objective of this app is to ensure smooth business operations without disruptions, and to increase the quality and performance of the business process execution.

Integration Monitoring

The purpose of Integration Monitoring is to provide transparency for the data exchange processes. It supports the monitoring for peer-to-peer interfaces as well as interfaces using orchestration platforms and provides a unified user experience for all interface types using a common look-and-feel and handling pattern. 

Integration Monitoring closes the gap between IT and Business. The correlation of integration artifacts provides end-to-end visibility in interface calls and message flows cross all involved cloud services and systems.

Users of Integration Monitoring can analyze the actual processing of interface calls and message flows including possible technical or business-driven root causes.

 

Job Monitoring

The purpose of Job Monitoring is to provide transparency about the current status of automation processes regarding execution status, application status, start delay and run time. It supports the monitoring jobs running on the different platforms with a unified user experience using a common look-and-feel and handling pattern. 

Customer Benefits

  • Support for customers with cloud centric solution landscapes with an out-of-the-box, cloud native solution
  • Central entry point to operate your complete SAP landscape running on different technologies
  • Fast onboarding of your operations team
  • SAP Cloud ALM for operations gives customers the power to detect problems including automated alert management
  • Customers are empowered to understand the healthiness of their solution and the efficiency of their operation
  • Provides end-to-end transparency for users, integration, applications, and business processes
  • Detect anomalies, and enables both LoB and IT users to identify disruptions and react to them