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技術的なサポート
SAP プロダクトサポートへの連絡
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技術以外のサポート
製品以外のサポートのお問い合わせ、または SAP Support Portal サイトに関するフィードバックをする
技術的なサポート
SAP プロダクトサポートへの連絡
技術以外のサポート
製品以外のサポートのお問い合わせ、または SAP Support Portal サイトに関するフィードバックをする
SAP Cloud ALM, que está incluído em sua assinatura na nuvem e no SAP Enterprise Support, ajuda você a implementar e operar soluções empresariais híbridas e inteligentes na nuvem.
Nesta sessão 19 maio 2024, você irá aprender como se beneficiar de uma solução em nuvem nativa e pronta para uso, projetada como ponto de entrada central para gerenciar sua estrutura SAP com uma implementação guiada por conteúdo próprio, e uma operação altamente automatizada.
The customer portal is your new central entry point to support, simplifying support-related tasks by using a set of digital self-service features to easily request support and resolve issues. SAP for Me is made for you!
Learn in our latest interview with Simone Engelhardt, Head of Customer Engagement Support, how Support Accreditation enhances the support experience for partners and customers.
Get valuable insights on efficient problem resolution and how to interact with support teams for optimal results. The training incorporates the latest in AI and machine learning to prepare you for the future of support services. Don't miss out on leveraging these benefits and optimizing your service experience with SAP!
Discover our Cloud ERP Transformation webcasts, led by SAP experts and selected customers. You'll gain a deep understanding and unique insights into the why, what, and how of successfully managing your transformation to Cloud ERP. Using a multi-dimensional approach that considers data, systems, processes, and people, we will guide you through the various aspects of the transformation process.
Weekly webcasts start April 16
Sign up and gain a knowledge advantage for your transformation.
We are thrilled to announce a major enhancement to the SAP for Me platform: the introduction of the Horizon visual theme! This cutting-edge theme represents the latest evolution of the SAP Fiori design system, bringing a fresh, modern look to your SAP for Me experience.
Read the blog on how to change the theme/appearance of SAP for Me
Finalize your transition to Spaces and Pages now.
With SAP S/4HANA Cloud Public Edition 2402, the group-based homepage in the SAP Fiori launchpad is outdated and should no longer be used. The standard visualization is now Spaces and Pages with My Home. Finalize your transition now and experience the lean and flexible layout. Tailor it to your needs and benefit from the intuitive and efficient structure which will make your daily business faster and more agile.
Access and manage your to-dos, insights, favorite pages and favorite apps in My Home to access your most important tasks in the most efficient way. Make yourself ready to enjoy the newest user experience.
Read the blog on how to switch to Spaces and Pages.
Curious about tools and techniques for improved control over business expenses? The Spend Management and Business Network value map from #SAPEnterpriseSupport provides
all included as part of your SAP cloud subscription.
In addition to SAP Ariba, we now deliver SAP Concur and SAP Fieldglass content as well as enriched enablement materials, including new learning journeys, additional resources, and value accelerators spanning solutions.
Easily manage your tasks and get in-time notifications on the go with SAP Mobile App for iOS, Android, and Android for Chinese Market.
Its key features include:
SAP サポートへのログイン体験、SAP for Me、コミュニケーションチャネルやリアルタイムサポートツールの詳細、AI を活用したサービス、サポートリソースなど、SAP のサポートが必要な場合にいつでもご利用いただける情報をご確認いただけます。
SAP SE の EVP 兼カスタマーサポートおよびイノベーショングローバル責任者であるステファン・スタインル (Stefan Steinle) が、SAP カスタマーサポートをご説明するビデオをご覧ください。
SAP Support Portal ウェブサイトのナビゲート方法をご覧ください。
SAP for Me の「サポートを利用する」方法をご覧ください。