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SAP Spotlight News
Singapore Data Center Maintenance on February 27th and 28th - Asia Pacific Japan - 2016-02-11

Due to Singapore Data Center Maintenance, the following services in Singapore will not be available from 27 February (2100 hours SGT) to 28 February (1:00 hours SGT):

  • Sapserv7 and Sapserv9
    • Problem analysis and / or service delivery on customer systems
    • Transfer Early Watch Alert data
    • Data exchange via SAP Note Assistant
    • Service connection reservation
    • Customer messages via Solution Manager
  • SAP Secure FTP server (
    • sFTP Selfservice Landscape APJ

On February 24, 2016, the SAP ONE Support Launchpad and redesigned support applications (such as user management, incident management, and license keys) will replace many of the tools you use today. Now is the time to verify that your system meets the minimum browser requirements to continue utilizing our online support tools. This is also the best opportunity to familiarize yourself with the new applications to ensure you are prepared for this change. After February 24, you will no longer be able to access SAP Support applications online without a modern browser version. Read about browser requirements, view answers to FAQs and more...

The support and operation for the current Netviewer one2meet program at SAP will be terminated on December 31, 2015. This is necessary as the solution as well as the underlying technical infrastructure are approaching its end of life cycle.

In order to extend the available time window for customers to migrate to a new connection type, SAP will offer an interim solution and upgrade Netviewer one2meet to version 6.4. This temporary and interim solution will be made available starting mid-May 2015 and will reach the end of its production and maintenance life cycle December 31, 2016. SAP will not provide support for Netviewer one2meet as of January 1, 2017.
Please see SAP Note 2148048 or visit Latest News under Remote Support page

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