Welcome to the featured content for the SAP BusinessObjects Business Intelligence Platform [BI Platform].  Here you will find information about the SAP BI Server Platform and related functional areas like Web Intelligence, and other Analysis products.

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Recommended Articles:

  • Downloading Install packages & patches for SAP BI 4.x – KBA 1868888
  • Request a license key for SAP BI – KBA 1502717
  • Sizing information for SAP BusinessObjects BI Products – KBA 1570271
  •  Install best practices & prerequisites: Windows | Unix | SP/patches
  • BusinessObjects Monitoring and Housekeeping activities – KBA 2668973
  • Disaster recovery backup and restore best practices – KBA 2306146
  • Authentication configuration –  SAP STS |  SAML |  Windows AD | LDAP
  • How to handle security vulnerability issues in SAP BI - KBA 3232318
  • Investigating Load Balancer issues in BI 4.x - 2805990
  • Firewall considerations for BI 4.x [Master KBA] - 2276646

 

  • Best Practices for repairing the BI Platform - 2468513
  • Collecting end to end trace – Classic or CMC | Fiori Launchpad
  • Promotion Management best practices:  Web(CMC)  | CLI  | PMW  | CTS+
  • Auditing in SAP BI Platform 4.x *** MASTER KBA *** - KBA 2456458
  • Platform Search Application *** MASTER KBA *** - KBA 2241459
  • Troubleshooting installation issues in BI 4.x - 2806164
  • Troubleshooting performance issues in BI 4.x - 1867416
  •  SAPJCE: HTTP 500 errors in CMC/BI launchpad – KBA 3153615
  • FWM 20030 - Could not reach CMS 'hostname:6400' – KBA 2151044
  • Logon failed for RESTful Web Services logon error – KBA 2576124

 

Getting Started:

Maintenance Information:

Tools:

Related Pages:

New Resources:

Troubleshooting:

Product Tutorials:

Recommended Articles:


  • Product Availability Matrix (PAM) / Supported Platforms Guide document links - KBA 1338845
  • Collecting end to end traces in BI Platform 4.x - KBA 1861180
  • SAP Official position regarding SAP  BusinessObjects Web Intelligence Java Applet Viewer -  KBA 2656446
  • More information on this Web Intelligence error WIS 10901 - KBA 2054721
  • Web Intelligence - Information about coreinfo functionality - KBA 2523914

Recommended Articles:

Here are some additional recommended articles from our product support experts.

  • KBA 2557141 – Creating the perfect case for SAP BusinessObjects Business Intelligence Platform
  • KBA 1338845 - Product Availability Matrix (PAM) / Supported Platforms Guide document
  • KBA 2554287 – Support Components and Responsibilities for BI Platform
  • KBA 1339209 – Best practices for creating a support case (SAP for me)
  • KBA 1239839 – How to close a support case
  • KBA 1773689 – How to add logon credentials securely to Case Secure Area 
  • KBA 2492603 – How to use Guided Answers
  • KBA 2503236 – How to post SAP BI related questions on SAP Community
  • KBA 2213344 – How to Start an Expert Chat session?
  • KBA 2482688 – How to Schedule an Expert in a live?
  • SAP Note 83020 – What is consulting - What is support?
  • SAP Note 1054121 - The SAP Ecosystem in a Nutshell
  • KBA 2026090 - How to use Citrix GoToAssist for remote support?

Additional Resources