Welcome to the featured content for the SAP BusinessObjects Business Intelligence Platform [BI Platform]. Here you will find information about the SAP BI Server Platform and related functional areas like Web Intelligence, and other Analysis products.
Important information:
- Check out our new Guided Answers decision tree to quickly access the most important Best practices & KBAs!
- BusinessObjects 2025 news
- 3042465 - SAP Analytics Business Intelligence Statement of Direction [SOD]
- 3032096 - Statement of direction for Crystal Reports support in SAP BusinessObjects BI Platform
- 3040109 - Installation/Update/Upgrade guidance for the SAP BI Platform
Hot Content
- Where is the Support by Product page for SAP BusinessObjects BI Platform Suite?
- Mainstream Maintenance / Priority-One Support / End-of-Life for BI Platform 4.2
- How to find all necessary jar files for a custom SDK Java application for BusinessObjects Enterprise
- CCL version incompatibility causes logon failure from different BOE client to BI server with "Error [0xa0100 000]: A function called indirectly got an invalid parameter"
Documentation:
- SAP Help Portal – SAP BI Platform landing page
- SAP Help Portal – SAP Analytics landing page
- PAM - Product Availability Matrix | 4.3 | 4.2
- 4.3 SP04: What's new? | Release notes | Restrictions
- 4.x Installation guides – Windows | Unix
- SAP BI Platform Administrator guide
- Error Messages guide
- BI4.3 Sizing guide
Stay Connected:
- SAP BI Community
- Expert Chat
- Schedule an Expert
- Customer Influence (Enhancements)
Product Tutorials:
Troubleshooting:
- Find TOP Knowledge Base Articles in SAP BI Platform
- Investigating / Troubleshooting the BI 4.x Platform
- How To Trace SAP BI 4.x(Servers and Clients)
- Generate a BI Landscape Report using BIPST 2.x
- Troubleshooting communication issues in BI 4.x using BIPST Comm Analyzer
- How to use the BIPST Security Analyzer tool
- SAP BI Authentication Troubleshooting Series MASTER KBA
New Resources:
- What's new in SAP BI Platform 4.3?
- What's new blogs - SP04 | SP03 | SP02 | SP01
- 4.3 SP04: What's new? | Release notes | Restrictions
- What's new in Fiori BI Launchpad?
- SAPJCE: HTTP 500 errors in CMC/BI launchpad – KBA 3153615
- FWM 20030 - Could not reach CMS 'hostname:6400' – KBA 2151044
- Generating browser traces (HAR) – KBA 3158714
Recommended Articles:
- Downloading Install packages & patches for SAP BI 4.x – KBA 1868888
- Request a license key for SAP BI – KBA 1502717
- Sizing information for SAP BusinessObjects BI Products – KBA 1570271
- Install best practices & prerequisites: Windows | Unix | SP/patches
- BusinessObjects Monitoring and Housekeeping activities – KBA 2668973
- Disaster recovery backup and restore best practices – KBA 2306146
- Authentication configuration – SAP STS | SAML | Windows AD | LDAP
- How to handle security vulnerability issues in SAP BI - KBA 3232318
- Investigating Load Balancer issues in BI 4.x - 2805990
- Firewall considerations for BI 4.x [Master KBA] - 2276646
- Best Practices for repairing the BI Platform - 2468513
- Collecting end to end trace – Classic or CMC | Fiori Launchpad
- Promotion Management best practices: Web(CMC) | CLI | PMW | CTS+
- Auditing in SAP BI Platform 4.x *** MASTER KBA *** - KBA 2456458
- Platform Search Application *** MASTER KBA *** - KBA 2241459
- Troubleshooting installation issues in BI 4.x - 2806164
- Troubleshooting performance issues in BI 4.x - 1867416
- SAPJCE: HTTP 500 errors in CMC/BI launchpad – KBA 3153615
- FWM 20030 - Could not reach CMS 'hostname:6400' – KBA 2151044
- Logon failed for RESTful Web Services logon error – KBA 2576124
Maintenance Information:
New Resources:
- SAP BI 4.3: What's New in Web Intelligence and Semantic Layer
- What's New WebI/Semantic: 4.3 SP04 | SP03 | SP02 | SP01
Product Tutorials:
Recommended Articles:
- Product Availability Matrix (PAM) / Supported Platforms Guide document links - KBA 1338845
- Collecting end to end traces in BI Platform 4.x - KBA 1861180
- SAP Official position regarding SAP BusinessObjects Web Intelligence Java Applet Viewer - KBA 2656446
- More information on this Web Intelligence error WIS 10901 - KBA 2054721
- Web Intelligence - Information about coreinfo functionality - KBA 2523914
Recommended Articles:
Here are some additional recommended articles from our product support experts.
- KBA 2557141 – Creating the perfect case for SAP BusinessObjects Business Intelligence Platform
- KBA 1338845 - Product Availability Matrix (PAM) / Supported Platforms Guide document
- KBA 2554287 – Support Components and Responsibilities for BI Platform
- KBA 1339209 – Best practices for creating a support case (SAP for me)
- KBA 1239839 – How to close a support case
- KBA 1773689 – How to add logon credentials securely to Case Secure Area
- KBA 2492603 – How to use Guided Answers
- KBA 2503236 – How to post SAP BI related questions on SAP Community
- KBA 2213344 – How to Start an Expert Chat session?
- KBA 2482688 – How to Schedule an Expert in a live?
- SAP Note 83020 – What is consulting - What is support?
- SAP Note 1054121 - The SAP Ecosystem in a Nutshell
- KBA 2026090 - How to use Citrix GoToAssist for remote support?
Additional Resources
- Product Page for SAP BusinessObjects Business Intelligence platform (SAP Help Portal)
- Questions around SAP BusinessObjects Business Intelligence platform (SAP Community)
- SAP Community Overview around SAP BusinessObjects Business Intelligence platform (SAP Community)
- Road Map for SAP BusinessObjects Business Intelligence platform (SAP Road Map Explorer)
- Wiki for Business Intelligence (BusinessObjects) (SAP Community)