-
Non-Product Related Assistance
Request for existing cases, user IDs, Portal navigation support and more
Request for existing cases, user IDs, Portal navigation support and more
Find all the key resources to get started with SAP, from S-User setup to accessing your WalkMe system. Embark on your WalkMe journey today!
*Please note that there are many links on this page that require an active WalkMe user account to get access, including content in the WalkMe Help Center, the Digital Adoption Institute (DAI), and the WalkMe World Community. See “WalkMe Access and Provisioning” below for more information.
Especially by logging in to the DAI or the WalkMe World Community, you agree that your contact details will be processed by WalkMe.
Recommended to: IT Contact, Business Process Owners, other relevant implementation roles.
When: shortly after contract start date.
Learn how to activate your WalkMe admin account, provision SAP systems in SAP for Me (WalkMe Digital Adoption Platform customers only), and provision non-SAP systems in the WalkMe Admin Center.
Working with our services team helps you lay a solid foundation, accelerate time to value, and maximize the impact of your WalkMe implementation. Read more about how each of our offerings helps drive your success.
Choosing the right implementation partner is key to your business and project success. Find here the best SAP Partners to meet your unique needs.
The WalkMe Editor is used for building, managing, and publishing your WalkMe content.
The Digital Adoption Institute is your hub for self-paced learning, and the WalkMe World Community is our global community of digital adoption experts.
Facing a challenge with WalkMe? Visit the SAP Support Portal and search for SAP Notes, SAP Knowledge Base Articles, get support by submitting a case, chat with an expert and more in SAP for Me.
Explore essential resources on putting together your project team, getting business value alignment, and more to plan your implementation!
Recommended to: Technical Team, Senior Leadership, Business Process Owners, other relevant implementation roles.
When: during project planning phase.
Assemble your project team and learn about our proven value framework for a successful WalkMe solution. Your WalkMe login grants you access to this article.
A DAP professional is someone who uses a Digital Adoption Platform (DAP) to drive digital transformation goals for their organization. Get to know the seven disciplines that work together to run a successful and impactful DAP program. Your WalkMe login grants you access to this article.
Use our Strategy & Value Framework to develop the business case, execution plan, and KPIs for your WalkMe implementation. Your WalkMe login grants you access to this article.
Discover here the top enablement resources to enhance your skills and understand the key capabilities of your solution.
Recommended to: Senior Leadership, Business Process Owners, other relevant implementation roles.
When: during project implementation phase.
Find key learning resources for every member of your project team. Then, learn how to design WalkMe content to help your users with their workflows. Finally, build and test your Smart Walk-Thrus, SmartTips, ShoutOuts, and more. Your WalkMe login grants you access to this article.
Start your digital adoption learning journey with this DAI course. Complete WalkMe Fundamentals to gain an understanding of WalkMe and digital adoption basics. Your WalkMe login and community registration are required for access.
This DAI curriculum covers everything you need to know about building content in WalkMe. Learn key tactics and best practices for creating impactful content, and become a certified WalkMe builder. Your WalkMe login and community registration are required for access.
Use this quality assurance guide and template to ensure your content is consistent, on-brand, and effective. Your WalkMe login grants you access to this course.
The WalkMe Help Center is a comprehensive library of user guides to help you navigate WalkMe's features, troubleshoot common issues and discover best practices. Your WalkMe login grants you access to the Help Center.
Evaluate your readiness for Go-Live to ensure a smooth launch, and familiarize yourself with post Go-Live maintenance activities.
Recommended to: Senior Leadership, Business Process Owners, other relevant implementation roles.
When: 6 weeks before go-live.
Learn how to successfully launch, measure, iterate, and scale your digital adoption program. Your WalkMe login grants you access to this article.
The WalkMe World Community is the largest community of DAP professionals and WalkMe experts all over the globe. Learn DAP tips and best practices from other WalkMe customers, partners, and employees alike. Your WalkMe login and community registration are required for access.
This collection of articles in our Help Center covers best practices for testing and maintaining your WalkMe content. Your WalkMe login grants you access to the Help Center.
We've curated this collection of templates, decks, and guides to help you advocate for your digital adoption program within your organization. Your WalkMe login and community registration are required for access.
This collection of articles in our Help Center includes practical guides for operationalizing and scaling your DAP program. Your WalkMe login grants you access to the Help Center.
Use this interactive assessment to get a tailored action plan for enhancing your digital adoption strategy. Your WalkMe login grants you access to the Help Center.