Welcome to SAP Signavio Journey Modeler

Bring your customer journey to the next level. Intuitively design your customer journeys and connect them to the underlying processes to foster customer centricity and operational excellence together.

Onboarding and Product Webcasts

Get Started with SAP

Find here all the essential resources to get started with SAP Signavio Journey Modeler. Let's embark on your SAP Onboarding Journey today!

Recommended to: IT Contact, Business Process Owners, other relevant implementation roles.

When: few days after contract start date.

  • Understand your business transformation use case
  • Access your system

  1. Explore where business transformation from SAP steps in. 
  2. Download the playbook to accelerate your transformation. 
  3. Check out our guide to business transformation.
  4. Choose your use case: ERP transformation or continuous improvement. 
  5. Learn more from our customers.

Read the Key Steps for User Management in the SAP Signavio Transformation Suite user guide. It outlines the key steps and provides the necessary information to manage user access in SAP Signavio effectively. 
  • Log-in with your credentials
    SAP Signavio Journey Modeler is part of SAP Signavio Process Transformation Suite. When you're signing up to SAP Signavio Journey Modeler, you're signing up to SAP Signavio Process Transformation Suite.
  • Manage journey models
    Manage your folders and diagrams in SAP Signavio Process Collaboration Hub. 

Plan Your Implementation

Explore essential resources on SAP's recommended project methodology to plan your implementation.

Recommended to: IT Contact, Business Process Owners, other relevant implementation roles.

When: during project planning phase.

  • Define user roles 
  • Understand integration capabilities
  • Get SAP support if needed

Register for our valuable product onboarding webcasts. These Expert Guided Implementation (live) sessions and E-Learnings have been designed to assist with the setup and effective adoption of your SAP Signavio products.

SAP Signavio Adoption Starter: Process Manager and Collaboration Hub

 

 

  • The role of a workspace administrator
    When you're the first one to register for a workspace, you automatically become an administrator. This role comes with several privileges. You can manage workspace settings and user access, enable features, and integrate third-party systems.
  •  What kind of SAP Signavio user am I
    The above section explains the different user types of SAP Signavio. If you already know in what way you would like to use the software, you can select the topic that is relevant for you.

SAP Signavio Journey Modeler can be seamlessly extended and integrated. You can find more detailed information in the resources we've provided below. 

Begin your SAP Signavio journey with our Accelerated Implementation for SAP Signavio Solutions. Our certified services team swiftly brings your SAP Signavio solutions online using our proven methodology. This includes consulting, training, accelerators, templates, and best practices. We ensure your business is up and running smoothly in no time.

Interested in booking our services? Book now via SAP Store or get in touch with your sales representative. 

Get Enabled

Discover here the top enablement resources to enhance your skills and understand the key capabilities of your solution.

Recommended to:  IT Contact, Business Process Owners, other relevant implementation roles.

When: during project implementation phase.

  • Understand the key capabilities of your solution
  • Leverage the learning assets available

Empower yourself with our free e-learnings on the SAP Learning Site.
You can find below the specific e-learning for SAP Signavio Journey Modeler. 

Dive into SAP Signavio Journey Modeler with our user-friendly click-through demos. Effortlessly navigate and understand its features. Check out the list of available demos below:

 

Explore our knowledge base! You'll discover comprehensive details about the product's features and functionalities, all designed to enhance your experience.

Certified SAP Signavio trainers offer extensive training courses to help you use your solution effectively. Customize and combine training modules to suit your needs.

Available Trainings

  • SIG181 – Introduction to Customer Journey Modeling & SAP Signavio Journey Modeler

Browse through our SAP Signavio Training Catalogue to find further information.
For questions, contact our training team at training.signavio@sap.com.

 

Prepare to Go Live

Evaluate your readiness for Go Live to ensure a smooth transition, and familiarize yourself with post-go-live maintenance activities.

Recommended to: IT Contact, Business Process Owners, other relevant implementation roles.

When: Before and after go-live.

  • Review solution go-live readiness
  • Plan post-live activities
  • Become future ready

Recommended Best Practices

Frequently Asked Questions

Steps to access your SAP Signavio workspace: 

  1. Open you web browser: use any modern web browser such as Google Chrome, Microsoft Edge, Mozilla Firefox or Safari. 
  2. Navigate to the SAP Signavio Login page. 
  3. Enter your credentials: username (your email address) and password - if this is your first time logging in, you have received an email with your login credentials. If you haven't received this, check your spam folder or contact your system administrator. 
  4. Access the workspace: once logged in, you will be directed to your SAP Signavio workspace where you can start utilizing the platform's features. 
  5. In the top right navigation bar, choose SAP Signavio Journey Modeler, using the app switcher.

 

Troubleshooting access issues: 

 

  • Forgot password: if you forgot your password, click on "I've forgotten my password" link on the login page and follow the instructions to reset it. 
  • Account locked: if your account is locked due to multiple unsuccessful login attempts, contact our product support via ticket in SAP for Me.
  • Technical issues: for any technical difficulties, you can reach out to our product support via a ticket in SAP for Me.
  • Wrong administrator: if you want to change your workspace administrator, contact our product support via a ticket SAP for Me. 

  • For questions on SAP for Me navigation, S-user ID and Universal ID contact the Customer Interaction Center. 
  • For product related questions open a ticket in SAP for Me. Watch our How To Create a Ticket Video to learn more.
  • For non-technical questions contact your SAP Sales representative or Customer Success Partner. 
  • For personalized guidance on how to utilize SAP Signavio onboarding and adoption offerings, use the form provided. 

To find information on SAP Signavio products, you can explore several key resources: 

  • SAP Signavio Onboarding Resource Center
    Your one-stop-shop for all the resources you need to seamlessly start with SAP Signavio. Navigate to the "Select Your Product" section to access onboarding information on each SAP Signavio product. 
  • SAP Signavio Website
    On the official SAP Signavio website, where you can find detailed descriptions, features, and benefits of each product. 
  • SAP Help Portal
    The SAP Signavio Help Portal offers extensive documentation, guides, and manuals for SAP Signavio products. Simply search for your SAP Signavio product in the search bar to find relevant resources.
  • SAP Community
    The SAP Signavio Community is an excellent place to find discussions, blogs, and Q&A related to SAP Signavio. You can connect with other users, ask questions, and share insights.
  • SAP Learning and Certification
    For in-depth learning, visit the SAP Learning and Certification site. Here, you can find courses and certifications specifically tailored to SAP Signavio products.
  • Contact SAP Sales
    For personalized information, demos, or queries, you can contact SAP sales person or use the Request a Demo page on the SAP Signavio website.

By utilizing these resources, you can gather comprehensive information about SAP Signavio products, their features, and how they can benefit your organization.